At a Glance
- Tasks: Manage client portfolios and handle vehicle insurance queries with a focus on service excellence.
- Company: Join Lloyd & Whyte, a top-rated company committed to sustainability and community impact.
- Benefits: Enjoy 28 days leave, bonus schemes, and support for professional development.
- Other info: Extensive training provided, with opportunities for career growth and volunteering.
- Why this job: Be part of a collaborative team making a difference in the insurance industry.
- Qualifications: Experience in UK insurance and strong communication skills are essential.
The predicted salary is between 37000 - 37000 £ per year.
Salary: Starting from £37,000.00 (depending on experience) + bonus potential
Working hours: 37.5 hours per week, Monday to Friday
Duration: Permanent
Location: Billericay
About the role
Lloyd & Whyte, part of Benefact Group, are looking for a Senior Account Handler to join our Direct Corporate Risks Ltd team in Billericay. As an experienced Senior Account Handler you'll be responsible for processing vehicle adjustments, MID updates, liaising with clients and insurers on vehicle and fleet related queries, data input, processing and invoicing for new clients. Direct Corporate Risks is a specialist insurance broker with over 50 years of experience in sectors such as Waste & Recycling, Haulage, and High Risk Liability.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.
What you’ll be doing
- Managing a portfolio of clients, liaising with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and client.
- Negotiating terms / quotes with underwriters.
- Account management including renewal chasers through to file closures.
- Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database.
- New business processing, finance set ups and documentation issue.
What you’ll need to have
- Proven experience working in the UK insurance industry, from a Sales, Account Management or Underwriting background.
- Outcome focused, self‑motivated, enthusiastic & strong attention to detail.
- Ability to manage your own time and prioritise work without supervision, to meet deadlines.
- Able to communicate effectively with others.
- Strong contribution to the team through own ideas, initiatives and concepts.
What makes you stand out
- Hold a Certificate in Insurance.
- Proactive, with a passion for client service.
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
As a team we value teamwork, a drive to succeed, accountability and a desire to provide the very highest quality of advice to our clients – we provide extensive training so our team are not only specialists in insurance, but also in the industries in which our clients operate.
Senior Account Handler Lloyd & Whyte · Billericay · employer: Benefact Group plc
Lloyd & Whyte, part of Benefact Group, is an exceptional employer located in Billericay, offering a collaborative and inclusive work culture that prioritises employee development and community impact. With competitive salaries starting from £37,000, generous benefits including 28 days annual leave, a bonus scheme, and support for professional qualifications, we are committed to fostering a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Handler Lloyd & Whyte · Billericay ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Lloyd & Whyte. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Lloyd & Whyte and their values. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of making a difference in the insurance sector.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in account management or underwriting makes you the perfect fit for the Senior Account Handler role. Keep it concise and engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Account Handler Lloyd & Whyte · Billericay ·
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Handler role. Highlight your experience in the UK insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Lloyd & Whyte. Let us know what makes you stand out from the crowd.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've made a difference in your previous roles. We love seeing results-driven candidates who can back up their claims.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Benefact Group plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the UK insurance industry, especially in areas like motor fleet policies and the Motor Insurance Database. Being able to discuss specific examples from your experience will show that you're not just familiar with the basics but can handle the complexities of the role.
✨Showcase Your Client Management Skills
Prepare to talk about your previous experiences managing client portfolios. Think of specific instances where you successfully negotiated terms or resolved client issues. This will demonstrate your ability to communicate effectively and manage relationships, which is key for this position.
✨Highlight Your Attention to Detail
Since the role involves processing vehicle adjustments and invoicing, be ready to provide examples of how you've maintained accuracy in your work. Discuss any systems or methods you use to ensure nothing slips through the cracks, as this will resonate well with the hiring team.
✨Emphasise Teamwork and Initiative
Lloyd & Whyte values collaboration and innovative ideas. Be prepared to share how you've contributed to team success in the past and any initiatives you've taken to improve processes. This will show that you're not just a lone wolf but someone who thrives in a team environment.
