At a Glance
- Tasks: Lead and inspire teams to drive sales and deliver exceptional client service.
- Company: Join SEIB Insurance Brokers, part of the Benefact Group, in a dynamic environment.
- Benefits: Enjoy competitive salary, 28 days leave, bonus scheme, and health benefits.
- Other info: Opportunities for professional development and a fun, ambitious workplace.
- Why this job: Make a real impact in a leadership role while fostering a supportive culture.
- Qualifications: Experience in broking and a Certificate in Insurance is essential.
The predicted salary is between 75000 - 100000 € per year.
Salary: £75,000.00 - £100,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: South Ockendon
About the role
SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a Head of Broking & Operations to join our South Ockendon office. As Head of Broking & Operations, you will lead the development of SEIB in South Ockendon through delivering client service, cultural and growth objectives, in support of the business strategy. Head of Broking & Operations will be an experienced and ambitious person that can drive sales and development of the business and bring new ideas and initiatives; with the client at the heart of everything you do.
What you'll be doing
- Drive commercial growth and performance by leading sales initiatives, managing P&L targets, and delivering agreed KPIs across new and existing business.
- Lead, motivate and develop teams by providing clear direction, mentoring managers, and fostering a strong sales, service and retention‑focused culture.
- Champion client‑centric delivery by ensuring systems, processes and people are aligned to provide excellent service and handle complex work effectively.
- Support strategic leadership by partnering with senior management and key stakeholders, contributing ideas.
- Promote company values and expertise by embedding culture across the business and maintaining strong technical and market knowledge to support referrals and product development.
What you'll need to have
- Role‑model our values and culture by consistently demonstrating a fun, supportive, professional, ambitious and partnership‑driven approach.
- Inspire and lead with credibility by building trust, dependability and strong followership across a regulated, client‑focused environment.
- Drive high performance and efficiency through creativity, clear focus on sales, service quality, and continuous improvement.
- Communicate with impact by confidently presenting, networking, managing relationships and delivering an excellent client experience.
- Act with integrity and professionalism by proactively embracing challenges, understanding regulatory requirements, and setting the standard for the management team.
What makes you stand out
- Hold a Certificate in Insurance
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
We welcome applications from everyone.
Head of Broking & Operations SEIB · South Ockendon · employer: Benefact Group plc
SEIB Insurance Brokers, part of the Benefact Group, is an exceptional employer located in South Ockendon, offering a vibrant work culture that prioritises client service and employee development. With a strong focus on professional growth, employees benefit from comprehensive health and wellbeing initiatives, generous leave policies, and support for further education, all within a collaborative and ambitious environment that values integrity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Broking & Operations SEIB · South Ockendon ·
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their goals. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Head of Broking & Operations role. Highlight your experience, skills, and how you can drive growth and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Broking & Operations SEIB · South Ockendon ·
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Broking & Operations role. Highlight your leadership experience, sales achievements, and any relevant qualifications like the Certificate in Insurance.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for SEIB. Share specific examples of how you've driven commercial growth and led teams in the past, and don’t forget to show your passion for client-centric service!
Showcase Your Values:We want to see how you embody our values! In your application, mention how you demonstrate a fun, supportive, and ambitious approach in your work. This will help us understand how you’ll fit into our culture.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role directly!
How to prepare for a job interview at Benefact Group plc
✨Know Your Numbers
As a Head of Broking & Operations, you'll need to demonstrate your understanding of P&L targets and KPIs. Brush up on relevant metrics and be ready to discuss how you've driven commercial growth in previous roles. This shows you’re not just about ideas but also about results.
✨Showcase Your Leadership Style
Prepare examples that highlight your ability to lead and motivate teams. Think about specific instances where you’ve fostered a strong sales culture or mentored managers. This will help the interviewers see how you can inspire others and drive performance.
✨Client-Centric Mindset
Be ready to talk about how you’ve championed client-centric delivery in your past roles. Share stories that illustrate how you’ve aligned systems and processes to enhance client service. This is crucial for a role that puts clients at the heart of everything.
✨Cultural Fit Matters
Understand the company’s values and culture, and think about how you embody these traits. Be prepared to discuss how you can promote a fun, supportive, and ambitious environment. This will show that you’re not just a fit for the role, but for the company as a whole.
