At a Glance
- Tasks: Manage credit control, maximise cash collection, and produce performance reports.
- Company: Join Benefact Group, a top-rated company committed to charity and sustainability.
- Benefits: Competitive salary, hybrid working, generous bonuses, and extensive health benefits.
- Other info: Enjoy volunteering days and full study support for professional qualifications.
- Why this job: Make a difference while building your career in a supportive environment.
- Qualifications: Experience in credit control and strong negotiation skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: 12 month FTC
Location: Gloucester
Job Ref: 205219
About the role
Benefact Group are looking for a Credit Controller to join our Gloucester office.
As a Credit Controller you will provide an effective professional credit control service to the business, maximising performance and effectively contributing to company goals.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
What you'll be doing
- Maintain up to date worksheets to provide performance figures and effectively manage collection activity to maximise cash collection and minimise bad debt.
- Communicate and liaise with internal and external contacts, providing a prompt and accurate service mostly via telephone.
- Produce Regional reports highlighting credit performance results and key issues.
- Promptly and accurately escalated credit issues as appropriate
- Deliver accurate MI within defined timescales.
- Produce appropriate documentation to be used in both internal and external settings ensuring quality is in line with requirements.
- Assist as required with Ad hoc projects.
What you'll need to have
- Experience in a credit control role would be hugely advantageous.
- Effective negotiation skills utilised with brokers, customers, underwriters and BDM’s.
- Effective relationship building with intermediaries and customers.
- Familiar with direct debit collections by BACS.
What makes you stand out
- Certificate in Credit Management or level 3 Diploma in Credit Management.
- Previous credit control experience within the financial services industry.
What we offer
- A competitive salary - let's discuss it.
- Hybrid working.
- Group Personal Pension - up to 12% employer contribution.
- Generous annual bonus scheme: on-target bonus between 6% and 24%.
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme.
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance.
- £200 annual personal grant to a charity of your choice.
- Encouraged to take at least one volunteering day per year.
- Employee Assistance Programme.
- Full study support to gain professional qualifications.
- Access to virtual GP.
- Enhanced maternity and paternity pay.
We welcome applications from everyone.
Credit Controller employer: Benefact Group plc
Benefact Group plc is an excellent employer, offering a supportive and collaborative work culture in Taunton that prioritises client success and employee growth. With a strong focus on professional development and a range of benefits including generous annual leave, employees are empowered to thrive while contributing to meaningful business objectives.
