At a Glance
- Tasks: Support the team in enhancing client satisfaction and achieving income goals.
- Company: Benefact Group plc, a forward-thinking company in Cheltenham.
- Benefits: 28 days annual leave, bonus scheme, and support for professional qualifications.
- Other info: Hybrid working available after six months; we value diversity and inclusion.
- Why this job: Join a dynamic team and make a real difference in client retention.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 35000 £ per year.
Benefact Group plc in Cheltenham is seeking a Business Support Administrator to assist the Business Support team in maximizing client satisfaction and achieving income targets. The position is primarily office-based with opportunities for hybrid working after six months.
Join a group where you'll contribute to exceptional service and enjoy benefits such as 28 days annual leave, a bonus scheme, and support for professional qualifications.
We welcome applications from diverse backgrounds to build an inclusive culture.
Insurance Admin & Client Retention Specialist (Hybrid) in Cheltenham employer: Benefact Group plc
Benefact Group plc in Cheltenham is an excellent employer that prioritises client satisfaction while fostering a supportive and inclusive work environment. With benefits like 28 days of annual leave, a bonus scheme, and opportunities for professional development, employees are encouraged to grow and thrive in their careers. The hybrid working model after six months further enhances work-life balance, making it a rewarding place to build your future.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Admin & Client Retention Specialist (Hybrid) in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current employees at Benefact Group plc on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Insurance Admin & Client Retention Specialist (Hybrid) in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the role of Insurance Admin & Client Retention Specialist. We want to see how your skills can help us maximise client satisfaction and achieve those income targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our exceptional service. Remember, we love seeing personality in applications!
Showcase Your Communication Skills:As an Insurance Admin & Client Retention Specialist, strong communication is key. In your application, highlight any experiences where you've successfully communicated with clients or team members to resolve issues or improve satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Benefact Group plc
✨Know Your Stuff
Before the interview, make sure you understand the role of an Insurance Admin & Client Retention Specialist. Familiarise yourself with the key responsibilities and how they contribute to client satisfaction and income targets. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about client retention, be prepared to discuss your experience in customer service or client management. Think of specific examples where you've gone above and beyond to ensure client satisfaction. This will demonstrate your ability to build relationships and handle client needs effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Embrace the Hybrid Model
Since the position offers hybrid working after six months, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any previous experiences you have with remote work and how you stay connected with your team, as this will highlight your adaptability.
