At a Glance
- Tasks: Manage client portfolios and handle vehicle insurance queries with a focus on service excellence.
- Company: Join Lloyd & Whyte, a top-rated company committed to sustainability and community impact.
- Benefits: Enjoy 28 days leave, bonus schemes, and support for professional development.
- Other info: Extensive training provided, with opportunities for career growth and volunteering.
- Why this job: Be part of a collaborative team making a difference in the insurance industry.
- Qualifications: Experience in UK insurance and strong communication skills are essential.
The predicted salary is between 37000 - 37000 € per year.
Salary: Starting from £37,000.00 (depending on experience) + bonus potential
Working hours: 37.5 hours per week, Monday to Friday
Duration: Permanent
Location: Billericay
About the role
Lloyd & Whyte, part of Benefact Group, are looking for a Senior Account Handler to join our Direct Corporate Risks Ltd team in Billericay. As an experienced Senior Account Handler you'll be responsible for processing vehicle adjustments, MID updates, liaising with clients and insurers on vehicle and fleet related queries, data input, processing and invoicing for new clients. Direct Corporate Risks is a specialist insurance broker with over 50 years of experience in sectors such as Waste & Recycling, Haulage, and High Risk Liability.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.
What you’ll be doing
- Managing a portfolio of clients, liaising with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and client.
- Negotiating terms / quotes with underwriters.
- Account management including renewal chasers through to file closures.
- Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database.
- New business processing, finance set ups and documentation issue.
What you’ll need to have
- Proven experience working in the UK insurance industry, from a Sales, Account Management or Underwriting background.
- Outcome focused, self‑motivated, enthusiastic & strong attention to detail.
- Ability to manage your own time and prioritise work without supervision, to meet deadlines.
- Able to communicate effectively with others.
- Strong contribution to the team through own ideas, initiatives and concepts.
What makes you stand out
- Hold a Certificate in Insurance.
- Proactive, with a passion for client service.
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
As a team we value teamwork, a drive to succeed, accountability and a desire to provide the very highest quality of advice to our clients – we provide extensive training so our team are not only specialists in insurance, but also in the industries in which our clients operate.
Senior Account Handler Lloyd & Whyte · Billericay · employer: Benefact Group plc
Lloyd & Whyte, part of Benefact Group, is an exceptional employer located in Billericay, offering a collaborative and inclusive work culture that prioritises employee development and sustainability. With competitive salaries starting from £37,000, generous benefits including 28 days annual leave, a bonus scheme, and support for professional qualifications, employees are empowered to thrive in their careers while contributing to meaningful causes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Handler Lloyd & Whyte · Billericay ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Lloyd & Whyte. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your own. This will help you show them why you’re the perfect fit for their team!
✨Tip Number 3
Practice common interview questions related to account handling and client management. We all know that confidence is key, so the more you rehearse, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Lloyd & Whyte.
We think you need these skills to ace Senior Account Handler Lloyd & Whyte · Billericay ·
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Handler role. Highlight your experience in the UK insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage client portfolios and negotiate with underwriters, just like we do at Lloyd & Whyte.
Showcase Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll get a feel for our culture and values while you’re at it!
How to prepare for a job interview at Benefact Group plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the UK insurance industry, especially in areas like motor fleet policies and the Motor Insurance Database. Being able to discuss specific examples from your experience will show that you're not just familiar with the basics but can also handle the complexities of the role.
✨Showcase Your Client Management Skills
Prepare to talk about your previous experiences managing client portfolios. Think of specific instances where you successfully negotiated terms or resolved client issues. This will demonstrate your ability to communicate effectively and manage relationships, which is crucial for this position.
✨Highlight Your Attention to Detail
Since the role involves processing vehicle adjustments and invoicing, be ready to discuss how you ensure accuracy in your work. Share examples of how your attention to detail has positively impacted your previous roles, as this will resonate well with the hiring team.
✨Emphasise Teamwork and Initiative
Lloyd & Whyte values collaboration and innovative ideas. Be prepared to share how you've contributed to team success in the past and any initiatives you've taken to improve processes. This will show that you’re not just a lone wolf but a team player who can bring fresh ideas to the table.
