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- Tasks: Support fundraising efforts and engage with our community while managing records and communications.
- Company: Join a passionate team dedicated to making a difference in the community.
- Benefits: Gain valuable experience, flexible hours, and opportunities for personal growth.
- Why this job: Be the voice of our supporters and help drive impactful fundraising initiatives.
- Qualifications: Experience in fundraising or strong communication skills are a plus.
- Other info: Dynamic role with a mix of desk work and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
The focus of this role is delivery of support to the fundraising team as well as administrative and financial record keeping tasks. You will be the first point of contact for individual supporters and play a key role in developing and delivering our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. This is a varied role with plenty of contact with our wider staff team and supporter community and some desk-based work alongside. If you have experience in fundraising roles this would be an advantage.
Key responsibilities:
- Supporter care and communication (40%)
- Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.
- Proactively and reactively thank new and existing supporters, via a variety of channels including phone, email, letter, social media and in person.
- Contribute to the development and delivery of a stewardship plan, with support from the Fundraising Manager.
- In collaboration with the Fundraising Manager and fundraising colleagues, produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.
- Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.
- Financial and database administration (30%)
- Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations and Gift Aid income across various platforms.
- Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.
- Confidently run internal reports to generate statistics and impact measurements for use in our accounting, projections and grant reports.
- Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.
- Team support (30%)
- Manage our third-party donation platforms, ensuring accurate record keeping.
- Work with the fundraising team to create and maintain our stock of fundraising materials and resources.
- Maintain Bendrigg’s website pages related to fundraising and supporter care.
- Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.
- Contribute to the planning process for the team’s calendar of fundraising appeals and activities.
- Provide support to the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.
- Further responsibilities
- Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.
- Complete internal and external training appropriate to the role.
- This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post.
Fundraising and Engagement Coordinator in Kendal employer: Bendrigg Trust
Contact Detail:
Bendrigg Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising and Engagement Coordinator in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising sector, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or supporters, be yourself. A friendly, genuine approach can make all the difference in creating lasting connections.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations you admire and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to stay updated on new roles and opportunities in fundraising.
We think you need these skills to ace Fundraising and Engagement Coordinator in Kendal
Some tips for your application 🫡
Show Your Passion for Fundraising: When writing your application, let us see your enthusiasm for fundraising and supporter engagement. Share any relevant experiences or projects that highlight your commitment to making a difference in this area.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities mentioned in the job description. Highlight your skills in communication, database management, and financial record keeping to show us you’re the perfect fit!
Be Personable and Friendly: Since you'll be the first point of contact for our supporters, it’s important to convey a warm and approachable tone in your written application. Use friendly language and demonstrate your ability to connect with people.
Check Your Details: Before hitting send, double-check your application for any typos or errors. We want to see that you pay attention to detail, especially when it comes to record keeping and data accuracy. And remember, apply through our website for the best chance!
How to prepare for a job interview at Bendrigg Trust
✨Know Your Fundraising Stuff
Make sure you brush up on your fundraising knowledge before the interview. Understand the key principles of donor engagement and stewardship, as well as any recent trends in the sector. This will help you demonstrate your passion and expertise when discussing how you can support the fundraising team.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for supporters, it's crucial to highlight your communication skills. Prepare examples of how you've successfully engaged with supporters or clients in the past, whether through phone calls, emails, or face-to-face interactions. This will show that you can maintain a positive and friendly approach.
✨Get Familiar with Data Management
As this role involves financial record keeping and database management, make sure you’re comfortable discussing your experience with data entry and reporting. Be ready to talk about any systems you've used in the past and how you ensure accuracy and compliance with regulations like GDPR.
✨Be Ready to Collaborate
This position requires teamwork, so think of examples where you've worked effectively with others. Whether it’s planning events or creating materials, showing that you can collaborate well with colleagues will be key. Highlight your flexibility and willingness to support the wider team in achieving their goals.
