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- Tasks: Enhance customer support operations and collaborate on innovative projects.
- Company: Join Bending Spoons, a forward-thinking tech company with a vibrant culture.
- Benefits: Competitive salary, equity options, flexible hours, and top-notch health insurance.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Strong problem-solving skills, ambition, and team spirit required.
- Other info: Exceptional growth opportunities and a chance to work with talented teams.
The predicted salary is between 41300 - 85500 £ per year.
At Bending Spoons, we strive to build one of the all-time great companies. A company that serves a huge number of customers, where team members grow to their full potential, and that functions at unparalleled levels of effectiveness and efficiency while adhering to high ethical standards.
To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it successful by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful and into acquiring new businesses.
For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate.
Responsibilities:
- Improve customer support operations through a range of projects—from bringing on new external providers to making workflows and tools more effective.
- Ensure an outstanding support experience, coordinating and overseeing the execution of activities that deliver customers with fast, consistent, reliable assistance.
- Collaborate with other teams to launch new support tools such as chatbots, and refine the overall support experience for customers of newly acquired businesses.
- Strengthen relationships with key B2B customers by ensuring great service and identifying new ways our products can support their growth.
- Explore and implement high-potential opportunities to promote new product offers and encourage greater customer engagement.
What we look for:
- Reasoning ability: You can solve complex problems, think from first principles, and structure your ideas sharply.
- Drive: You’re extremely ambitious in everything you do, and your initiative, effort, and tenacity match the intensity of your ambition.
- Team spirit: You give generously and support the best idea, not just your own.
- Proficiency in English: You read, write, and speak proficiently in English.
What we offer:
- Incredibly talented, entrepreneurial teams working in small, result-oriented, autonomous groups.
- An exceptional opportunity for growth, with individuals in their 20s leading products worth hundreds of millions of dollars.
- Competitive pay and access to equity in the company, with salaries varying based on experience and location.
- Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location.
Commitment & contract: Permanent or fixed-term, full-time.
Location: Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote in selected countries.
The selection process: If you pass our screening, we’ll ask you to take on a few tests designed to assess how you approach unfamiliar problems. If successful, you’ll be invited to a series of interviews.
Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment any applicant and provide reasonable accommodations for individuals with disabilities.
If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.
Product operations manager in London employer: Bending Spoons
Contact Detail:
Bending Spoons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product operations manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Bending Spoons. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those tricky tests! Brush up on problem-solving skills and think about how you can showcase your reasoning ability. We want to see how you tackle challenges!
✨Tip Number 3
Show off your team spirit! During interviews, share examples of how you've collaborated with others. Bending Spoons values teamwork, so let your collaborative side shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their journey!
We think you need these skills to ace Product operations manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to join us and make an impact at Bending Spoons.
Tailor Your CV: Make sure your CV is tailored to the Product Operations Manager role. Highlight relevant experiences and skills that align with our mission of building a great company. We love seeing how your background fits into our vision!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to convey. Avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bending Spoons
✨Know the Company Inside Out
Before your interview, dive deep into Bending Spoons' mission and values. Understand their strategy of acquiring digital businesses and how they leverage their platform. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their journey.
✨Showcase Your Problem-Solving Skills
Given the emphasis on reasoning ability, prepare to discuss specific examples where you've tackled complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting how you approached challenges and what outcomes you achieved.
✨Demonstrate Team Spirit
Bending Spoons values collaboration, so be ready to share experiences where you supported your team or contributed to a group project. Emphasise your willingness to help others and how you prioritise the best ideas over personal ones—this will resonate well with their culture.
✨Prepare for Practical Tests
If you pass the initial screening, you'll face tests assessing your approach to unfamiliar problems. Practise with similar problem-solving exercises beforehand. This preparation will not only boost your confidence but also demonstrate your commitment to excelling in the role.