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For Companies At a Glance
- Tasks: Provide hands-on support and maintenance for dental equipment in the field.
- Company: Join Benco Dental, a family-owned leader in dental distribution since 1930.
- Benefits: Enjoy excellent pay, health benefits from day one, and a college tuition savings program.
- Why this job: Make a real impact in dentistry while developing your skills in a supportive environment.
- Qualifications: High school diploma required; technical experience preferred but not mandatory.
- Other info: Dynamic role with opportunities for career growth and a focus on diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Location: Cleveland, OH
At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!
What’s in it for YOU?
- Excellent Compensation Packages
- Medical, Dental and Vision Benefits Effective on Day 1
- 401k Package, Paid Time Off Program, and Profit Sharing
- Associate Discounts and Community Giveback Programs
- College Tuition Savings Program
- Caring Family Culture Toward all Associates
- Certified as a FORTUNE Great Place to Work
- Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
- Family owned for 90+ years
Position Summary
The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.
Do YOU Possess These Skills and Attributes?
- Computer proficiency, including knowledge of Windows-based programs
- Organizational skills
- Problem solving skills
- Exceptional communication skills
No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes:
- Mechanical or Technical experience/education
- Electrical, Customer service, Military, or Software/hardware experience
- Pneumatics
- HVAC
Do These Responsibilities Interest YOU?
- Providing maintenance and repair services out in the field
- Training staff on using equipment
- Training customers on using equipment
Do YOU Meet These Requirements?
- High School Diploma or equivalent
- Valid driver’s license and clean driving record (Required)
- Technical training in the bio-medical or electronics field (Preferred)
Physical:
- Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
- Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
- Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
- Able to work in tight spaces
- Frequent travel to customer sites (daily) and occasional use of power tools
Who We Are:
It’s our Mission to Drive Dentistry Forward. Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?” If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry.
Thank you for your interest in Benco Dental. We look forward to hearing from you!
We are proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day.
Field Service/Installation Technician employer: Benco Dental
Contact Detail:
Benco Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service/Installation Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out Benco Dental's values and mission. This way, you can show how your skills align with their goal of driving dentistry forward.
✨Tip Number 2
Practice your communication skills! As a Field Service Technician, you'll need to explain technical stuff to customers. Try role-playing with a friend to get comfortable with this.
✨Tip Number 3
Be ready to share your problem-solving stories! Think of examples from your past experiences where you tackled challenges head-on. This will help you stand out as a proactive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Benco family.
We think you need these skills to ace Field Service/Installation Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service/Installation Technician role. Highlight your relevant skills, like problem-solving and communication, and show us how your experience aligns with our mission of driving dentistry forward.
Show Off Your Technical Skills: We love seeing candidates who can demonstrate their technical know-how! Whether it’s mechanical, electrical, or software experience, make sure to include any relevant training or hands-on experience that showcases your abilities.
Be Personable: As a customer-focused role, we want to see your personality shine through in your application. Use a friendly tone and share examples of how you’ve successfully interacted with customers or trained others in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows us you’re keen on joining the Benco family!
How to prepare for a job interview at Benco Dental
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around mechanical and electrical systems. Familiarise yourself with common dental equipment and how it operates, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it's fixing a tricky piece of equipment or resolving a customer issue, demonstrating your problem-solving abilities will highlight your value as a Field Service Technician.
✨Communicate Clearly
Since this role involves training customers and staff, practice explaining complex concepts in simple terms. Good communication is key, so think about how you can convey your ideas effectively during the interview.
✨Emphasise Your Customer Focus
Benco Dental values customer service highly, so be ready to discuss how you've gone above and beyond for clients in the past. Share stories that showcase your dedication to customer satisfaction and how you can contribute to driving dentistry forward.
