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For Companies At a Glance
- Tasks: Support daily operations in a fast-paced jewellery environment, ensuring smooth dispatch and inventory management.
- Company: Join Neve Jewels Group, a digital-first leader in the diamond jewellery industry.
- Benefits: Enjoy a competitive salary, private health insurance, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of an innovative team reshaping the jewellery industry with unique designs.
- Qualifications: 3 years' experience in operational roles, strong organisational skills, and attention to detail.
The predicted salary is between 26500 - 26500 £ per year.
The Neve Jewels Group comprises three leading diamond jewellery brands with a strong presence both internationally and in the UK. With exceptional growth over the last few years, we are on a mission to reshape and disrupt the diamond jewellery industry by being Europe’s only digital-first jewellery group.
We are one of the very few jewellers in the country that has its own handmade workshop based in the Jewellery Quarter, Birmingham. This allows us to provide our clients with an unrivalled range of unique jewellery, bespoke designs by choosing from our wide range of loose diamonds, selection of rings, styles and jewellery to provide them with perfect gifts, wedding bands, earrings, bracelets and pendants. All our diamonds are certified and conflict-free.
The Role
We are seeking an experienced and highly organised Operational Assistant to join our busy Birmingham Operations office, with a yearly salary of up to £26,500, depending on experience. This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and takes pride in maintaining exceptionally high standards of accuracy, organisation, and efficiency.
The ideal candidate will have a minimum of three years’ experience supporting multiple departments simultaneously, confidently managing varied administrative and operational responsibilities. You will play a key role in ensuring the smooth day-to-day running of our jewellery operations, working across dispatch, inventory management, repairs coordination, and general jewellery administration.
Responsibilities
- Processing and dispatching domestic and international orders by generating shipping labels
- Packing orders
- Maintaining stock records and shipping equipment
- Assisting with other areas of dispatch as and when needed
- Receive, pack, count and record stock from manufacturing and suppliers for inventory control
- Supporting with stock takes as required
- Uploading and updating product information in internal systems
- Transporting items between various locations and suppliers
- Logging repair items accurately upon arrival and tracking repairs from intake through to return dispatch
- Coordinating with in-house jewellers or external workshops
- General office duties
- Coordinate with regional offices for stock transfers
- Sending products for hallmarking
- Strong attention to detail and ability to work with precision
- Ability to work independently and collaboratively within a team
- Maintaining a high level of precision and attention to detail throughout all work
- Contributing to a positive and collaborative office environment
Qualifications, Skills & Experience
- Minimum 3 years of experience in an Operational Assistant or dispatch/inventory-related experience
- Strong organisational skills with the ability to prioritise tasks
- Excellent attention to detail and a strong eye for quality
- Good communication skills and the ability to work well within a team
- Experience handling high-value goods (jewellery experience preferred but not essential)
- Confident using internal systems, spreadsheets, and shipping platforms
- A reliable, trustworthy individual with a strong sense of responsibility
What You Can Expect From Us
- Competitive salary
- Private Health Insurance
- 24 hr access to Employee Assistance Programme
Benefits
- Company pension
- Employee discount
- Health & Wellbeing Programme
- Private medical insurance
- Referral programme
If you think you can make a difference and want to be part of an exciting and growing company, then we look forward to hearing from you. Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals.
Operational Assistant employer: Benchpeg Ltd.
Contact Detail:
Benchpeg Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the jewellery industry, especially those connected to Neve Jewels. A friendly chat can open doors and give you insights that might just land you that Operational Assistant role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Neve Jewels, their brands, and their mission. Show them you’re not just another candidate but someone who genuinely cares about their vision of reshaping the diamond jewellery industry.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience in operational roles and how it aligns with the responsibilities listed in the job description. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Operational Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Assistant role. Highlight your relevant experience, especially in dispatch and inventory management, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the jewellery industry and how your skills align with our mission at Neve Jewels. We love seeing enthusiasm!
Show Off Your Attention to Detail: Since this role requires precision, make sure to showcase your attention to detail in your application. Whether it’s through your formatting or examples of past work, we want to see that you can maintain high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Benchpeg Ltd.
✨Know Your Stuff
Before the interview, make sure you research The Neve Jewels Group and its brands. Understand their mission to disrupt the diamond jewellery industry and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Organisational Skills
As an Operational Assistant, organisation is key. Prepare examples from your past roles where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Attention to Detail is Crucial
Highlight your attention to detail during the interview. You might want to bring up specific instances where your precision made a difference in your previous jobs, especially when handling high-value goods or managing inventory.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. Consider asking about their approach to teamwork and collaboration within the office.