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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and showcase stunning jewellery creations.
- Company: Join Anabela Chan, a pioneering fine jewellery brand loved by celebrities.
- Benefits: Enjoy a competitive salary, uniform, monthly bonuses, and medical insurance.
- Why this job: Be part of a luxury brand that champions sustainability and innovation in jewellery.
- Qualifications: 2+ years in luxury retail, strong communication skills, and a passion for jewellery.
- Other info: Dynamic work environment with opportunities for growth and creativity.
The predicted salary is between 30000 - 42000 £ per year.
About the Company
Founded in London in 2013, Anabela Chan is the first fine jewellery brand in the world to champion Laboratory Grown & Created Gemstones with high jewellery designs, artisanal craftsmanship and a focus on sustainable innovations. Jeweller to The Stars, our creations are worn and loved globally by collectors and superstars alike, from Beyonce, Rihanna, Lady Gaga, J. Lo to Taylor Swift and members of the Royal Families. With no advertising and strictly discovered through word of mouth, our unique jewels are presented at some of the most exclusive boutiques in the world including Harrods London, Lane Crawford Hong Kong, Luisa Via Roma Florence and Moda Operandi New York. Anabela Chan is an equal opportunity employer. We pride ourselves on creating a work environment where people feel valued, connected, heard and where creative ideas are always welcome.
Key Responsibilities
- In-store customer experience, talking about the brand, showcasing the jewellery creations, carrying out the sale, packaging and after sales service.
- Responding to customer email, WhatsApp and Message requests.
- Managing the boutique packaging level.
- Changing the boutique jewellery displays, ensuring the jewellery is clean, and displays are tidy.
- Managing the stock including assistance with regular stock-checks.
- Creating stock reports.
- Manage inventory for customer repairs, bespoke items and stock repairs.
- Support with customer retention including events calendar, sending emails and gifts.
Skills & Experience
- Luxury Retail Experience: 2 years’ minimum experience working in a Luxury Retail Environment.
- Keen interest in luxury fashion/jewellery/lifestyle brands.
- Digital proficiency, learning agility, and a growth mindset.
- Adeptness in Mac software, Microsoft Office suites including Excel.
- Strong Communication & Interpersonal Skills: Excellent verbal and written communication skills, including the ability to build rapport with clients.
- Product Knowledge: Deep understanding of jewellery materials, gemstones, and design trends.
- Customer Service Orientation: A passion for providing exceptional customer service and creating memorable experiences.
- Attention to Detail: Ensuring accuracy in transactions and maintaining visual standards.
- Teamwork: Being able to collaborate effectively with other team members.
- Languages: verbal and written Arabic Language is preferred.
Reward
- Competitive salary
- Uniform
- Monthly bonus scheme
- Holiday entitlement
- Medical Insurance Scheme
Seniority Level: Assistant
Employment Type: Full time
Location: Anabela Chan Flagship Boutique Address: 35B Sloane Street, SW1X 9LP, London
Store opening hours: Monday – Friday: 10AM – 7PM Saturday: 10AM – 7PM Sunday: 12PM-6PM
Salary: Competitive Salary with benefits depending on experience.
To Apply: Please send us your covering letter and CV using the application form below.
Fine Jewellery Retail Assistant employer: Benchpeg Ltd.
Contact Detail:
Benchpeg Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Retail Assistant
✨Tip Number 1
Get to know the brand inside out! Anabela Chan is all about luxury and sustainability, so dive into their story and values. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with customers or responding to messages, being articulate and friendly is key. Role-play with a friend to boost your confidence before the big day.
✨Tip Number 3
Show off your attention to detail! When you're in-store, make sure everything looks pristine. Bring this mindset to your interview by dressing smartly and being punctual—first impressions matter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Fine Jewellery Retail Assistant
Some tips for your application 🫡
Show Your Passion for Jewellery: When writing your application, let your love for fine jewellery shine through! Share any personal experiences or interests related to luxury fashion and gemstones. We want to see that you’re genuinely excited about the role and the brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific position. Highlight your relevant experience in luxury retail and any skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Be Professional Yet Authentic: While it’s important to maintain a professional tone, don’t be afraid to let your personality come through in your writing. We value authenticity, so feel free to express who you are and why you’d be a great fit for our team!
Apply Through Our Website: Remember to submit your application through our website using the provided form. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Benchpeg Ltd.
✨Know Your Gems
Before the interview, brush up on your knowledge of gemstones and jewellery design trends. Anabela Chan values product knowledge, so being able to discuss different materials and their unique qualities will impress the interviewer.
✨Showcase Your Luxury Retail Experience
Be ready to share specific examples from your previous luxury retail roles. Highlight how you provided exceptional customer service and created memorable experiences for clients, as this is crucial for the Fine Jewellery Retail Assistant position.
✨Practice Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've built rapport with clients in the past, as well as how you handle customer inquiries through various channels like email and WhatsApp.
✨Demonstrate Your Team Spirit
Anabela Chan values teamwork, so be prepared to talk about how you've collaborated with colleagues in previous roles. Share examples of how you contributed to a positive team environment and supported your peers in achieving common goals.
