At a Glance
- Tasks: Support the Retail Supervisor and ensure smooth shop operations while providing top-notch customer service.
- Company: Join Cellini, a prestigious luxury jeweller in Cambridge with a rich history since 1981.
- Benefits: Gain valuable retail experience in a vibrant environment with a focus on bespoke jewellery.
- Other info: Dynamic role with opportunities to grow in the luxury retail sector.
- Why this job: Be part of a creative team crafting unique pieces and building lasting customer relationships.
- Qualifications: Retail experience, strong communication skills, and a keen eye for detail are essential.
The predicted salary is between 25000 - 30000 £ per year.
Cellini is an independent luxury jeweller in the heart of Cambridge established in 1981. We pride ourselves on using the finest diamonds, pearls, and gemstones to create jewellery not only for our showroom but also to bring our client's bespoke designs to life. From our shop to our in-house workshop, we create bespoke pieces with care at every stage from the first sketch to the finished creation, each piece is truly one-of-a-kind.
We have a specialist team of designers, gemmologists, diamond graders, goldsmiths, silversmiths, pearl stringers, specialist jewellery repairers, mounters, and diamond setters so that as much as possible is done on-site creating long standing relationships with all of our customers.
We are seeking a Sales and Retail Administrator to join our team in Cambridge to directly support the Retail Supervisor, working closely with them to assist in the smooth running of the shop, co-ordinating and processing stock replenishment in-house and on external stock lines.
Providing excellent customer service, assisting all customers with sales enquiries within the shop and via telephone and email. Creating and maintaining a high level of presentation within the shop and cabinets, refreshing the displays as required, rotating stock and assisting in changing the displays on a seasonal basis.
The suitable candidate will need to have the following attributes & experience:
- Excellent organisational skills and adept at multi-tasking
- Excellent literacy and numeracy skills
- Excellent communication skills
- Excellent interpersonal skills
- Excellent administrative skills
- Retail experience within the luxury sector
- High level of attention to detail
- Previous experience with Pursuit EPOS or similar would be advantageous
- Computer literate across Microsoft programs
Required Duties:
- Be part of the start of day and end of day procedures, maintaining the shop presentation to a high standard
- Dealing with telephone and email enquiries in a highly professional manner
- Use Pursuit EPOS to process sales and input stock
- Post in and out
- Stock replenishment and acquisition
- Stock monitoring and re-orders as required
- Dress in accordance with the Cellini dress code
- Be able to greet customers at the door if needed
- To be prepared to work from both premises when required
- Understand health and safety
To Apply: Please send your CV and covering letter to us by using the application form below.
Sales & Retail Administrator in Cambridge employer: Benchpeg Ltd.
Cellini is an exceptional employer located in the vibrant heart of Cambridge, offering a unique opportunity to work within a prestigious independent luxury jeweller. Our supportive work culture fosters creativity and collaboration, allowing employees to grow their skills in a dynamic environment while providing outstanding customer service. With a focus on bespoke craftsmanship and a commitment to excellence, we ensure that our team members are valued and have opportunities for professional development in the luxury retail sector.
