At a Glance
- Tasks: Lead and build operations from the ground up in a dynamic manufacturing environment.
- Company: Join Design Build Cast, a specialist in precious metal casting for the jewellery trade.
- Benefits: Competitive salary, pension contributions, five weeks' holiday, private healthcare, and flexible hours.
- Other info: Opportunity to recruit and mentor a new team while collaborating with London.
- Why this job: Shape a new operation and make a real impact in the jewellery industry.
- Qualifications: Senior operational leadership experience in manufacturing or quality-driven environments.
The predicted salary is between 60000 - 70000 £ per year.
Design Build Cast is a specialist precious metal casting company serving the UK jewellery trade, producing castings in gold and platinum for jewellers and brands throughout the UK. We operate as one team across two locations — our established London operation and a new, purpose-built manufacturing facility in Birmingham.
We are seeking an exceptional Head of Operations to take ownership of the Birmingham business and build the operation from the ground up. This is not a role where you inherit a fully established operation. It is an opportunity to build one.
The Role- Leading the day-to-day operation and building efficient production planning and workflow
- Developing operational systems, procedures and standard operating processes
- Building and directing the CAD function
- Establishing quality assurance across the operation, alongside the Head of Casting, who retains technical authority over castings
- Representing DBC Birmingham to trade customers and building strong external relationships
- Recruiting, developing and mentoring the Birmingham team
- Working closely with London as one integrated team, with occasional visits between sites
- A senior operational leadership background in manufacturing, engineering, technical production or another quality-driven environment
- The ability to build organisations rather than simply manage them
- Commercially aware, calm under pressure and a strong communicator
Jewellery industry experience is advantageous but not essential.
PackageCompetitive salary dependent on experience, plus company pension contributions, five weeks' holiday plus bank holidays, private healthcare, and semi-flexible working hours once the operation is fully up and running.
Job TypeFull time, permanent
Reporting toThe Managing Directors
Apply OnlineApply with your CV and covering letter: form.jotform.com/261524090318048
Closing dateFriday 1 August 2026
Head of Operations in Birmingham employer: Benchpeg Ltd.
Aurum + Grey is an exceptional employer located in the vibrant heart of Marylebone, London, offering a unique opportunity to work within a personalised fine jewellery brand. Our supportive work culture fosters creativity and collaboration, allowing employees to grow their skills in both production and customer service while being part of a passionate team dedicated to delivering meaningful pieces. With competitive salaries and a focus on employee development, we ensure that every team member feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Birmingham
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Benchpeg Ltd., apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Head of Operations in Birmingham
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Benchpeg Ltd. specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Benchpeg Ltd.
✨Know Your Manufacturing Processes
Before you walk into the interview with Benchpeg Ltd., brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Benchpeg Ltd. value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
