At a Glance
- Tasks: Lead a dynamic team to maximise sales and deliver exceptional customer service.
- Company: Join Benchmarx Kitchens & Joinery, part of the Travis Perkins group.
- Benefits: Competitive salary, performance bonuses, and fantastic employee discounts.
- Other info: Enjoy sociable hours and a strong focus on wellbeing and team culture.
- Why this job: Shape your career in a supportive environment with great training and growth opportunities.
- Qualifications: No industry experience needed; just bring your passion for leadership and sales.
The predicted salary is between 31500 - 38500 £ per year.
- Working Hours: Monday - Friday 7.30am - 5pm and alternate Saturday's 8am - 12pm
- We are Benchmarx
We’re Benchmarx Kitchens & Joinery, part of the Travis Perkins group since 2006.
We’re all about delivering stylish, high-quality kitchens via the tradesperson that cater to all tastes and budgets.
With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.
- What’s it like to be a Benchmarx Manager
- You will maximise efficiency and success across all daily branch operations.
As an expert in your branch, you will be confident in coaching and managing your team to ensure targets are met, through proactive selling and impeccable service standards.
- Strong customer relationships and growing, profitable sales is key to our success.
You'll support your team to deliver the highest standards when serving customers, understanding and surpassing customers’ needs, upselling to maximise the opportunity before sending them on their way with a smile.
- We keep safety at the heart of everything we do. Maintaining high standards and housekeeping across our branch keeps everybody safe and happy all day, every day.
- You’ll lead all aspects of the branch, from overseeing CAD designs to supporting the team with warehouse deliveries.
You’ll work closely with your local Travis Perkins branches, Hire and Managed Services to promote a collaborative approach to customer service and cementing our position at the forefront of the industry.
- This role is about building trust, collaborating with and supporting colleagues, maximising sales, and driving a strong, enduring culture.
You’ll need
- Demonstrated capability to support a team to achieve and outperform sales and profit targets, supported by strong delivery against role specific KPI’s.
- To be detail-oriented, organised, and determined to achieve results, with a strong focus on planning, execution, and delegating this to a team.
- Great communication skills, to facilitate your credible and confident leadership and outstanding customer service.
- Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships with colleagues.
You’ll have customer facing confidence, which means you won’t be afraid to coach your team to hold financial conversations or ask for the sale.
- No Industry Experience Needed: We're looking for transferable skills, a passion for leading teams and driving profitable sales and delivering outstanding customer service.
What’s in it for you?
- Competitive starting salary plus performance related bonus
- Sociable working hours
- Save-as-you-earn & Buy-as-you-earn schemes, a generous pension scheme where contributions increase with service, colleague discounts for our brands and My Perks discounts at top retailers, restaurants, and more!
- Market-leading induction and onboarding, including CAD training, product knowledge support and acquiring those key sales & service skills to help you succeed.
- Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
- Wellbeing support to keep you feeling at your best.
We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.
If you're offered the role, it will be a conditional offer, subject to a few background checks.
These include a basic DBS check, a media search, and a review of your work history for the past 3 years.
We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.
#J-18808-Ljbffr
Showroom Manager employer: Benchmarx Kitchens & Joinery
At Benchmarx Kitchens & Joinery, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As the Branch Manager in Welwyn Garden City, you'll lead a passionate team dedicated to delivering high-quality kitchens while enjoying benefits such as a competitive salary, performance-based bonuses, and generous pension schemes. We are committed to your professional growth, offering training and development opportunities that empower you to make a meaningful impact in a thriving environment.
Contact Details:
Benchmarx Kitchens & Joinery Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Benchmarx Kitchens & Joinery, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Benchmarx Kitchens & Joinery!
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Benchmarx Kitchens & Joinery, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Benchmarx Kitchens & Joinery and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Benchmarx Kitchens & Joinery that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Benchmarx Kitchens & Joinery
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
