At a Glance
- Tasks: Ensure guest rooms are clean and welcoming, creating memorable experiences.
- Company: Join Pyramid Global Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy competitive pay, excellent benefits, travel perks, and career growth opportunities.
- Other info: Opportunities for advancement into supervisory roles await dedicated team members.
- Why this job: Be part of a team that makes guests feel at home and valued.
- Qualifications: Attention to detail and a passion for hospitality are key.
The predicted salary is between 18900 - 23100 £ per year.
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications to earning top travel accolades, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property: At the Hilton Birmingham at UAB, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks, and the opportunity to grow across a portfolio of 100 hotels representing all major brands.
We are an Employer of Choice— we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet, and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest.
What you will have an opportunity to do: The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay.
A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, and properly reporting as found
- Respect for guests' property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
What are we looking for?
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
Room Attendant in Birmingham employer: Benchmark
Pyramid Global Hospitality is an exceptional employer, offering a vibrant work culture where associates are valued and empowered to grow their careers. At the Hilton Birmingham at UAB, team members enjoy competitive wages, comprehensive benefits, and opportunities for professional development within a diverse portfolio of over 100 hotels. Join us to be part of a supportive environment that prioritises both employee well-being and outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Benchmark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Benchmark
Don't be shy about reaching out to Benchmark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Benchmark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Benchmark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
