At a Glance
- Tasks: Drive operational improvements and enhance data quality in investment operations.
- Company: Join a leading financial services firm with a strong reputation.
- Benefits: Enjoy a competitive salary, on-site amenities, and a supportive work environment.
- Other info: Work in a spacious campus with great facilities and career growth opportunities.
- Why this job: Make a real impact by optimising processes and enhancing decision-making through data.
- Qualifications: Experience in business management or operations within financial services is essential.
The predicted salary is between 50000 - 65000 £ per year.
We are hiring a Business Manager to join our Investment Operations team. This is a newly created role focused on improving how the function operates across business management, data and technology. Reporting to the Head of Implementation, you will operate as a manager-level individual contributor, partnering closely with Data and Technology teams to improve processes, reporting and systems. The focus is on operational effectiveness, strengthening controls, and enabling better decision making through clear data and structure. This role suits someone from a financial services or wealth management background who understands investment operations and wants to drive improvement at scale rather than manage people.
What you'll do
- Business management and operational oversight
- Run the Investment Operations business cadence, including priorities, actions, reporting and delivery tracking
- Own weekly and monthly MI packs covering volumes, capacity, service levels, incidents and change delivery
- Maintain procedures, controls documentation and audit evidence
- Own day-to-day oversight of third-party data vendors
- Coordinate governance forums, issue tracking and stakeholder updates
- Support business continuity planning and operational risk management
- Data and analytics enablement
- Partner with Data teams to define requirements and improve data quality
- Improve how data is captured, structured and used across the function
- Support delivery and adoption of dashboards and reporting (e.g. Power BI)
- Maintain data governance standards aligned to regulatory expectations
- Technology optimisation and change delivery
- Identify inefficiencies across systems and workflows and drive improvements
- Translate operational issues into clear requirements for Technology teams
- Support system changes, including testing and implementation
- Act as a key user for Investment Operations systems, improving adoption and outcomes
- Investment operations support
- Improve operational processes, workflows and exception handling
- Strengthen controls and reduce operational risk
- Support onboarding of new initiatives and change readiness
- Act as the link between day-to-day operations and strategic change
- Stakeholder management
- Work across Investment Operations, Data and Technology teams
- Provide clear updates to senior stakeholders
- Build strong working relationships across Operations, Risk and the wider business
The knowledge, experience and qualifications you need
- Experience in business management, operations or change within financial services
- Exposure to investment, platform or wealth operations
- Experience working with data, MI reporting and operational metrics
- Track record of improving processes and supporting system or workflow change
- Strong planning and organisational skills
- Ability to simplify complex operational and data issues
- High attention to detail within controlled environments
- Confident stakeholder management and communication
- Analytical mindset with a focus on outcomes
Desirable
- Experience with reporting tools such as Power BI
- Understanding of data quality and governance principles
- Experience supporting system change, testing or workflow optimisation
The base You’ll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station.
Business Manager in Horsham employer: Benchmark Capital Limited
At Benchmark, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in the picturesque Broadlands Business Campus near Horsham, our employees enjoy state-of-the-art facilities, including an on-site restaurant, coffee shop, and gym, all while benefiting from a supportive environment that prioritises professional growth and development. With a focus on operational excellence and a commitment to leveraging cutting-edge technology, this is a unique opportunity for those looking to make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the investment operations field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to business management and operational effectiveness. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.
✨Tip Number 3
Showcase your analytical mindset! Bring examples of how you've improved processes or data quality in previous roles. This will demonstrate your ability to drive improvements, which is key for the Business Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Business Manager in Horsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Business Manager role. Highlight your experience in business management and operations, especially within financial services. We want to see how your skills align with our focus on improving processes and operational effectiveness.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in investment operations can drive improvements at scale. We love seeing genuine enthusiasm for what we do!
Showcase Your Analytical Skills:Since this role involves a lot of data and reporting, make sure to highlight any experience you have with data analysis or reporting tools like Power BI. We’re looking for someone who can simplify complex issues and improve data quality, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Benchmark Capital Limited
✨Know Your Business Management Basics
Make sure you brush up on your business management principles, especially in the context of financial services. Understand how operational effectiveness can be improved and be ready to discuss specific examples from your past experience.
✨Data is Key
Since this role involves a lot of data management, be prepared to talk about your experience with data quality and governance. Familiarise yourself with tools like Power BI and think of ways you've used data to drive decision-making in previous roles.
✨Showcase Your Stakeholder Skills
This position requires strong stakeholder management, so come equipped with examples of how you've built relationships across teams. Be ready to explain how you’ve communicated complex information clearly to senior stakeholders.
✨Be Ready for Change Management Questions
Expect questions around process improvement and change delivery. Think of instances where you've identified inefficiencies and successfully implemented changes. Highlight your analytical mindset and focus on outcomes during these discussions.
