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- Tasks: Provide top-notch support for life and pension policies to customers.
- Company: Join a leading global organisation with a strong reputation.
- Benefits: Stable full-time role with opportunities for career growth and continuous learning.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and experience in customer service.
- Other info: Fully onsite position in a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading global organization is seeking a Customer Service Representative in Norwich to deliver high-quality customer support for life and pension policies. The ideal candidate will possess strong communication skills, attention to detail, and experience in a customer-facing role. This position offers opportunities for career growth and continuous learning in a stable full-time role, fully onsite.
Life & Pensions Customer Support Specialist - Norwich employer: bench
Contact Detail:
bench Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life & Pensions Customer Support Specialist - Norwich
✨Tip Number 1
Make sure you know the ins and outs of life and pension policies. Brush up on your knowledge so you can chat confidently about them during interviews. It shows you're serious about the role and ready to help customers!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable explaining complex topics in simple terms. This will help you shine when you're answering questions from potential employers.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out from the crowd. Plus, it’s a great way to show you’re keen on joining our team!
We think you need these skills to ace Life & Pensions Customer Support Specialist - Norwich
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering top-notch customer support, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Attention to Detail is Key: We want to see that you pay attention to the little things! Double-check your application for any typos or errors. A polished application shows us that you care about quality, which is crucial in supporting life and pension policies.
Share Your Customer-Facing Experience: If you've got experience in a customer-facing role, let us know! Share specific examples of how you've handled customer inquiries or resolved issues. This will help us see how you'd fit into our team and contribute to our mission.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at bench
✨Know Your Stuff
Before the interview, make sure you understand the basics of life and pension policies. Brush up on common terms and processes so you can confidently discuss them. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role is all about customer support, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses. Remember, it’s not just what you say, but how you say it that counts!
✨Attention to Detail is Key
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a document or ensuring a customer received the correct information, these anecdotes will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or career growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
