Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, manage service desk tickets, and assist users with tech issues.
- Company: Join a large organisation in Derby, perfect for kickstarting your IT career.
- Benefits: Earn £140 per day with a rolling contract and gain valuable experience.
- Why this job: Ideal for those eager to learn and grow in a supportive tech environment.
- Qualifications: Some IT support experience or relevant internship; an associate's degree is preferred.
- Other info: Full-time onsite work in Derby is mandatory; start ASAP!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35
1-3 months rolling contract, Derby
Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking to start a career in IT or has some experience which they are looking to build upon and learn.
The successful candidate should have the skills and experience included below;
- Some experience in IT support or relevant internship.
- Associate's degree in IT, Computer Science, or related field; or equivalent experience.
- Respond to IT service desk tickets.
- Assist users via phone, email, or in-person.
- Set up and maintain computers and peripherals.
- Manage user accounts and passwords.
- Support software installations and updates.
- Ability to troubleshoot technical issues.
- Good communication skills.
- Strong problem-solving skills.
- Ability to work independently and in a team.
Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35
1-3 months rolling contract, Derby
Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35 employer: Bench IT
Contact Detail:
Bench IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing how to navigate ticketing systems and remote support applications can give you a leg up during the interview process.
✨Tip Number 2
Brush up on your troubleshooting skills. Be prepared to discuss specific technical issues you've resolved in the past, as this will demonstrate your problem-solving abilities to potential employers.
✨Tip Number 3
Network with professionals in the IT field. Attend local meetups or online forums to connect with others who can provide insights or even refer you to job openings like the one at StudySmarter.
✨Tip Number 4
Prepare for common interview questions related to customer service and technical support. Practising your responses can help you feel more confident and articulate during the actual interview.
We think you need these skills to ace Junior IT Support Analyst / Entry Level IT Engineer, £140 per day inside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in IT support or internships. Emphasise your technical skills, such as troubleshooting and software installation, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for starting a career in IT. Mention specific experiences that demonstrate your problem-solving skills and ability to work both independently and in a team.
Highlight Relevant Education: If you have an Associate's degree in IT or Computer Science, make it prominent in your application. If you have equivalent experience, be sure to explain how it relates to the role.
Prepare for Technical Questions: Anticipate potential technical questions related to IT support during the interview process. Brush up on common troubleshooting scenarios and be ready to discuss how you would handle them.
How to prepare for a job interview at Bench IT
✨Show Your Enthusiasm for IT
Make sure to express your passion for technology and IT support during the interview. Share any personal projects or experiences that highlight your interest in the field, as this can set you apart from other candidates.
✨Prepare for Technical Questions
Brush up on basic IT concepts and troubleshooting techniques. Be ready to answer questions about common technical issues and how you would resolve them, as this demonstrates your problem-solving skills and readiness for the role.
✨Demonstrate Communication Skills
Since you'll be assisting users via various channels, it's crucial to showcase your communication abilities. Practice explaining technical concepts in simple terms, and be prepared to discuss how you would handle difficult customer interactions.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team, the tools they use, or the challenges they face. This shows your genuine interest in the position and helps you understand if the company is the right fit for you.