Genesys Consultant, £550-600 per day outside IR35

Bench IT require a number of experienced Genesys Consultant to join a large organisation starting ASAP working remotely.

We require the successful individual to have architecture and hands on skills for Genesys Cloud CX or good all round VoIP solutions, having network knowledge (Meraki) would be advantageous.

The successful candidate should have the skills and experience included below:

• Expertise with Genesys Cloud CX

• Strong all round VoIP Solutions

• Strong understanding of contact center concepts, architectures, protocols, and standards

• Experience in contact center technology implementation, with a focus on Genesys solutions

• Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable

• Merak knowledge desirable