At a Glance
- Tasks: Support Account Directors and manage customer relationships in a dynamic sales environment.
- Company: Bench IT, a leading provider of IT Infrastructure services.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to learn about IT solutions.
- Why this job: Join a vibrant team and play a key role in driving client success.
- Qualifications: Experience in sales support, strong organisational skills, and excellent communication.
The predicted salary is between 35000 - 45000 £ per year.
Bench IT requires an experienced Sales and Accounts Coordinator to support a number of Account Directors providing IT Infrastructure services to a number of clients. The role provides pivotal commercial, administrative and coordination support to the Sales team, acting as a key liaison between customers, the sales team, operational delivery teams and internal departments, to ensure that customer requests, quotations and sales orders are processed accurately and efficiently, and that procedures are maintained. The role is critical in maintaining high service levels, supporting account growth and enabling the Sales Team to focus on client relationships and new opportunities.
Key Responsibilities
- Account and customer support: act as the primary support contact for allocated customers, handle inbound customer enquiries, support ongoing client relationships and maintain accurate customer records, contacts and opportunities within the CRM system.
- Quoting and commercial administration: by working closely with Design and Estimation teams to organise customer quotations, issue customer quotations, obtain supplier pricing, lead times and technical information, track quote approvals and revisions. Assist with margin checks, pricing accuracy and internal approvals.
- Order and delivery coordination: process sales orders in line with agreed commercial terms, coordinate with operations, project teams and logistics, track order progress, materials availability and delivery schedules, and proactively communicate updates, changes and issues.
- Internal department coordination: acting as a central point of contact between Sales, Operations, Finance and Procurement, to support internal reporting, pipeline updates and account reviews, and ensure all quotes, orders, contracts and variations are correctly stored and maintained.
- Reporting and administration: assist with sales pipeline management, forecasting and reporting, maintain accurate records for audits, customer governance and internal reviews, and support invoicing queries by liaising with Finance to resolve discrepancies.
Required Experience
- Previous experience in a sales/account support or commercial administration role.
- Strong organisational skills and excellent attention to detail.
- Confident communication skills with customers and internal stakeholders.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint and Outlook.
- A professional, customer-focused approach.
- Any previous experience working within an IT Infrastructure organisation would be advantageous, as would an understanding of IT networking, data centers and enterprise-wide IT solutions.
Sales & Accounts Coordinator in London employer: Bench IT Limited
At Bench IT, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Hull location provides a unique opportunity to engage in significant deployment projects while benefiting from competitive pay and the chance to work with cutting-edge technology. We are committed to employee growth, ensuring our team members have access to training and development opportunities that enhance their skills and career prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Accounts Coordinator in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Accounts Coordinator at Bench IT Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Bench IT Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Accounts Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Accounts Coordinator in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Bench IT Limited:When writing your cover letter, make sure to tailor your message specifically for Bench IT Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Bench IT Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Bench IT Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Bench IT Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Bench IT Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
