Job Description
2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
£38,000
Bench IT require an experienced 2nd line Support Engineer to help support our portfolio of IT support and service provision.
The role will have a primary focus, joining our onsite team that supports a large financial organisation in the city, however your flexible nature, coupled with your technical skills, will help our short-term, field-based, project works to successful conclusions.
These additional project-based assignments will be out in the field, and may include many different supporting roles, such as deployments, re-configurations and beyond. We would anticipate that throughout the year, you would participate in project work about 30% of your time, they rest is spent onsite with your primary customer, supporting them with IT support diagnostics and resolutions.
To succeed in the role, you must combine a number of differing personal and technical attributes:
- a can-do attitude
- impeccable customer service experience, across a wide range of culturally diverse customer cultures
- Strong IT support skills
- Comfortable working field-based for short periods of time
2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
£38,000
2nd Line Support Engineer - Onsite & Field £38,000 in London employer: Bench IT Limited
As an Infrastructure Cabling and Connectivity Designer in London, you will thrive in a dynamic work culture that values innovation and collaboration. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while contributing to cutting-edge projects in complex data centre environments. Join us to be part of a supportive team that prioritises employee development and fosters a rewarding career path.