At a Glance
- Tasks: Provide 1st & 2nd line IT support and ensure smooth operations.
- Company: Join a large organisation with a focus on teamwork and efficiency.
- Benefits: Competitive pay, flexible remote work, and opportunities for growth.
- Other info: Dynamic role with a mix of onsite and remote work.
- Why this job: Make a real difference in IT support while working with cutting-edge tools.
- Qualifications: Must hold active SC Clearance and have strong IT support experience.
Job Description
IT Support Engineer (SC Cleared), £165 per day inside IR35
3 months rolling, Lytham St Annes
Bench IT require an experienced IT Support Engineer to join a large organisation starting ASAP working onsite 4 days per week in Lytham St Annes and working 1 day remotely to provide 1st & 2nd Line Support.
Please note due to the timescales to start candidates must have already hold active SC Clearance
The successful candidate should have the skills and experience included below;
- Strong experience providing 1st & 2nd Line IT support
- Working knowledge of Microsoft Operating Systems, Microsoft Exchange, Office, Office 365, Teams, SCCM, Intune and other common tools
- Ensure end users are provided efficient and timely second level BAU support on a daily basis
- Liaise with Service Management and other IT teams to ensure business continuity, providing smart hands whenever necessary
- Knowledge of networking
- Excellent communication skills
IT Support Engineer (SC Cleared), £165 per day inside IR35
3 months rolling, Lytham St Annes
IT Support Engineer (SC Cleared), £165 per day inside IR35 employer: Bench IT Limited
Join a dynamic and supportive team as an IT Support Engineer in Lytham St Annes, where you will benefit from a collaborative work culture that prioritises employee growth and development. With the opportunity to work onsite four days a week and one day remotely, you will enjoy a balanced work-life environment while contributing to a large organisation that values your expertise and offers competitive pay. This role not only provides meaningful work but also the chance to enhance your skills in a thriving IT landscape.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer (SC Cleared), £165 per day inside IR35
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and common support scenarios. We all know that being able to demonstrate your knowledge of Microsoft Operating Systems and tools like SCCM and Intune can really set you apart.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain your thought process clearly when solving problems. This not only showcases your technical abilities but also how well you can interact with end users.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer (SC Cleared), £165 per day inside IR35
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in providing 1st and 2nd line IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Microsoft Operating Systems and other tools mentioned.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your SC Clearance upfront and how your previous experiences align with the needs of the organisation.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bench IT Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Operating Systems, Exchange, Office 365, and other tools mentioned in the job description. Be ready to discuss how you've used these technologies in past roles, as this will show your practical experience.
✨Demonstrate Your Support Skills
Prepare examples of how you've provided 1st and 2nd line support in previous positions. Think about specific challenges you faced and how you resolved them. This will help illustrate your problem-solving abilities and customer service skills.
✨Communication is Key
Since excellent communication skills are a must, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being clear and concise is crucial.
✨Familiarise Yourself with Networking Basics
Even if the role focuses on support, having a solid understanding of networking can set you apart. Brush up on basic networking concepts and be prepared to discuss how they relate to IT support scenarios.
