2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
Β£38,000
Bench IT require an experienced 2nd line Support Engineer to help support our portfolio of IT support and service provision.
The role will have a primary focus, joining our onsite team that supports a large financial organisation in the city, however your flexible nature, coupled with your technical skills, will help our short-term, field-based, project works to successful conclusions.
These additional project-based assignments will be out in the field, and may include many different supporting roles, such as deployments, re-configurations and beyond. We would anticipate that throughout the year, you would participate in project work about 30% of your time, they rest is spent onsite with your primary customer, supporting them with IT support diagnostics and resolutions.
To succeed in the role, you must combine a number of differing personal and technical attributes:
a can-do attitude
impeccable customer service experience, across a wide range of culturally diverse customer cultures
Strong IT support skills
Comfortable working field-based for short periods of time
Must have Driving Licence and vehicle due to ad-hoc nature of field-projects
2nd Line Support Engineer - Onsite & Field (occasional project-based).
London
Β£38,000
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2nd Line Support Engineer - Onsite & Field (occasional project-based). employer: Bench IT Careers
At Bench IT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will have access to ongoing training and development opportunities in the rapidly evolving field of Dynamics 365. Join us in London, where you can make a meaningful impact on exciting CRM projects while enjoying a supportive environment that values your contributions.