At a Glance
- Tasks: Lead a team to boost sales and create an amazing shopping experience.
- Company: Join a premium fashion brand with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Exciting career progression in a vibrant retail environment.
- Why this job: Be part of a dynamic team that values creativity and customer engagement.
- Qualifications: Strong customer service skills and a passion for retail.
The predicted salary is between 24000 - 30000 £ per year.
30 hours York Outlet
Purpose of the role:
- To assist both the Store and Assistant Manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success.
- To help retain, motivate and develop the team to drive the success of the store.
- To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand.
- Provide accurate information about our product to the customer including features and benefits and stock availability.
- Promote our multi‑channel shopping options to ensure maximum customer satisfaction.
- Provide an inviting and welcoming atmosphere for our customers.
- Process sales transactions with care and in line with company guidelines.
- Demonstrate flexibility in order to meet the needs of the store.
Key Skills and Experience – Essential:
- Customer service focused.
- Sales and target driven.
- Excellent visual merchandising skills.
- Commercial awareness.
- Good communication skills.
Key Skills and Experience – Desirable:
- Good IT skills.
- Experience of working in a premium fashion brand.
Skills: Retail Management
Supervisor in York employer: Ben Sherman
As a Supervisor at our York Outlet, you will be part of a dynamic team that values collaboration and personal growth. We offer a supportive work culture that prioritises employee development, alongside competitive benefits and a commitment to excellence in customer service. Join us to not only drive sales but also to create memorable shopping experiences in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in York
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills align with their needs, especially around customer service and sales targets. Confidence is key!
✨Tip Number 3
Dress to impress! Since you're aiming for a supervisor role in a premium fashion brand, make sure your outfit reflects that. Show them you understand visual merchandising by presenting yourself as a walking example of their brand ethos.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team.
We think you need these skills to ace Supervisor in York
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional shopping experience.
Highlight Relevant Experience:Make sure to showcase any previous retail or management experience you have. We’re keen on seeing how your skills align with our needs, especially in customer service and visual merchandising, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ben Sherman
✨Know Your Products Inside Out
Make sure you’re well-versed in the products the store offers. Be ready to discuss features, benefits, and stock availability. This shows your passion for the brand and helps you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to creating a welcoming atmosphere.
✨Demonstrate Your Visual Merchandising Knowledge
Brush up on visual merchandising principles and be ready to share your ideas on how to maintain high standards in the store. You could even suggest a few creative concepts that align with the brand’s image to impress the interviewers.
✨Highlight Your Team Leadership Experience
Since the role involves motivating and developing a team, be prepared to discuss your leadership style. Share specific examples of how you've successfully led a team in the past, focusing on how you’ve driven sales and improved performance.
