At a Glance
- Tasks: Lead and inspire a team to drive sales and create an amazing shopping experience.
- Company: Join the vibrant Ben Sherman and Crew Clothing family.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Dynamic environment with a chance to develop your leadership skills.
- Why this job: Be part of an exciting journey in retail and make a real impact.
- Qualifications: Customer service focus, sales-driven, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a dedicated diverse team to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Store Manager employer: Ben Sherman
At Ben Sherman, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and teamwork. As a Store Manager in the heart of Soho and Paddington, you will benefit from ongoing professional development opportunities, competitive remuneration, and the chance to lead a passionate team dedicated to delivering outstanding customer experiences. Join us in this exciting chapter of growth and be part of a brand that truly values its employees and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Ben Sherman and Crew Clothing's vibe. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with driving sales and managing teams, as these are key for the Store Manager role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your visual merchandising skills! Bring along examples of your past work or ideas on how you would enhance the store's layout. This will demonstrate your creativity and understanding of what it takes to create an exceptional shopping experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service focus and any retail management experience you have. We want to see how you can drive sales and improve KPIs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can contribute to our team. Mention your experience with visual merchandising and team development to really stand out.
Showcase Your Achievements:When detailing your past roles, don’t just list responsibilities—show us your achievements! Use numbers where possible to demonstrate how you’ve driven sales or improved performance in previous positions. We love a good success story!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Ben Sherman
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your understanding of sales and KPI performance. Brush up on the key metrics relevant to retail management and be ready to discuss how you've driven growth in previous roles.
✨Showcase Your Visual Merchandising Skills
Visual merchandising is crucial for this role. Prepare examples of how you've created engaging displays or improved store layouts in the past. Bring along photos if you can – visuals speak volumes!
✨Prepare for Team Management Questions
Expect questions about team development and performance management. Think of specific instances where you've motivated a team or handled underperformance. Be ready to share your strategies for training and retaining talent.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of retail. Be prepared to discuss how you've gone above and beyond for customers in previous positions. Share stories that highlight your commitment to creating a delightful shopping experience.
