At a Glance
- Tasks: Engage customers and drive sales while maintaining store standards.
- Company: Join a diverse team at Ben Sherman, a leading fashion retailer.
- Benefits: Enjoy flexible hours and a vibrant work environment.
- Why this job: Be part of an exciting journey in retail with opportunities for growth.
- Qualifications: Customer service skills and retail experience are essential.
- Other info: Part-time role with 8 hours per week in Tewkesbury.
Overview
Sales Advisor – Part Time
4 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Skills: Retail, Sales
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Sales Advisor employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the features and benefits of what you’ll be selling will not only boost your confidence but also impress the hiring team during any interviews.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, demonstrating your ability to create a welcoming atmosphere can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the role. Highlight specific examples where you achieved sales targets or provided exceptional customer service to illustrate your suitability for the position.
✨Tip Number 4
Engage with the company on social media or through community events. This shows your genuine interest in the brand and can help you make connections that may lead to a referral or insider information about the hiring process.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your customer service experience, communication skills, and any relevant retail experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to creating a welcoming atmosphere in the store.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Ben Sherman
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the products and the brand during the interview. Research the company beforehand and be ready to discuss what you love about their offerings and how you can contribute to their mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Advisor role.
✨Be Ready to Discuss Sales Techniques
Familiarise yourself with various sales techniques and be prepared to discuss how you would apply them in the store. This could include upselling, cross-selling, or promoting multi-channel shopping options to enhance customer experience.
✨Practice Good Communication
Effective communication is key in retail. Practice clear and confident responses to common interview questions, and be ready to demonstrate your ability to engage with customers and colleagues alike.