At a Glance
- Tasks: Lead and inspire a team to drive sales and create an amazing shopping experience.
- Company: Join the vibrant Ben Sherman and Crew Clothing family.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Opportunity to grow in a dynamic fashion retail environment.
- Why this job: Be part of an exciting journey in retail and make a real impact.
- Qualifications: Customer service focus, sales-driven, and great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a dedicated diverse team to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Store Manager in London employer: Ben Sherman
At Ben Sherman, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. As a Store Manager in the vibrant locations of Soho and Paddington, you will benefit from comprehensive training and development opportunities, ensuring your career growth while working alongside a passionate team dedicated to delivering outstanding customer experiences. Join us in this exciting chapter of our journey, where your contributions will be recognised and rewarded in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Ben Sherman and Crew Clothing's vibe. Check out their social media, website, and any recent news. This will help you connect with the team and show you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management, customer service, and team development. We recommend doing mock interviews with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your visual merchandising skills! Bring along examples of your past work or ideas on how you would enhance the store's layout. This will demonstrate your creativity and understanding of what it takes to create an exceptional shopping experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service focus and any retail management experience you have. We want to see how you can drive sales and improve KPIs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can contribute to our team. Mention specific examples of how you've motivated teams or improved sales in the past.
Show Off Your Visual Merchandising Skills:Since visual merchandising is key for this role, include any relevant experience or achievements in this area. Share how you've created engaging displays that enhance the customer shopping experience – we love creativity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our exciting journey at Ben Sherman!
How to prepare for a job interview at Ben Sherman
✨Know Your Numbers
As a Store Manager, you'll need to drive sales and KPIs. Brush up on your understanding of key performance indicators relevant to retail. Be ready to discuss how you've previously improved sales figures or met targets in your past roles.
✨Showcase Your Visual Merchandising Skills
Visual merchandising is crucial for this role. Prepare examples of how you've created appealing displays or improved store layouts in the past. Bring along photos if you can – visuals can really make your case stand out!
✨Demonstrate Leadership Qualities
You'll be responsible for recruiting and developing your team. Think of specific instances where you've motivated staff or managed poor performance. Highlight your approach to training and how it led to improved customer service.
✨Understand the Brand
Familiarise yourself with Ben Sherman and Crew Clothing's brand values and target audience. Be prepared to discuss how you would maintain brand integrity through your team's behaviour and presentation. Showing genuine interest in the brand will impress your interviewers!
