At a Glance
- Tasks: Assist in driving sales and creating an exceptional shopping experience.
- Company: Join the vibrant team at Ben Sherman, a leading fashion brand.
- Benefits: Competitive pay, team development, and a fun work environment.
- Other info: Great opportunity for career growth in a premium fashion setting.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Customer service focus, sales-driven, and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To assist the manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Assistant Manager in Livingston employer: Ben Sherman
At Ben Sherman, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. Our team-oriented culture encourages personal and professional growth, offering ample opportunities for development while ensuring our employees enjoy a rewarding experience in the vibrant retail sector. Join us in creating memorable shopping experiences for our customers as we continue to expand and innovate in the heart of fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Livingston
✨Tip Number 1
Get to know the brand inside out! Research Ben Sherman’s history, values, and products. This way, when you chat with them, you can show your passion and understanding of what they stand for.
✨Tip Number 2
Practice your customer service skills! Think about how you would create an inviting atmosphere and handle different customer scenarios. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if this is the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take that extra step.
We think you need these skills to ace Assistant Manager in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the role shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We love seeing how your skills in customer service and sales can contribute to our team’s success!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Ben Sherman’s history, values, and product range. This shows genuine interest and helps you connect your answers to the brand's ethos during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with sales targets and how you’ve achieved them. Use metrics or specific achievements to illustrate your success, as this will resonate with the interviewers looking for a target-driven candidate.
✨Visual Merchandising Know-How
Brush up on visual merchandising principles and be prepared to share your ideas on how to create an inviting shopping atmosphere. You might even want to bring a portfolio of past work if applicable, as it can really set you apart.
