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For Companies At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to drive sales.
- Company: Join the Ben Sherman team, a premium fashion brand with a vibrant culture.
- Benefits: Flexible part-time hours, employee discounts, and a fun work environment.
- Other info: Great opportunity for career growth in the fashion industry.
- Why this job: Be part of a dynamic team and help create memorable shopping experiences.
- Qualifications: Customer service skills and a passion for retail are essential.
Key Holder – Part Time
12 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Open and close the store when a member of management isn’t there
- Provide accurate information about our product to the customer, including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Skills
Retail
Sales
#J-18808-Ljbffr
Key Holder employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Ben Sherman’s history, values, and product range. This will not only impress them but also help you connect with their mission of delivering outstanding customer service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle different customer interactions. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Show your passion for retail! When you’re chatting with the hiring team, let your enthusiasm for fashion and sales shine through. Share any relevant experiences that highlight your dedication to providing an inviting shopping atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Ben Sherman team and ready to contribute to their journey.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the products shine through. We want to see that you genuinely care about delivering outstanding customer service and creating a welcoming atmosphere.
Tailor Your Experience: Make sure to highlight any relevant experience in retail or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you research Ben Sherman thoroughly. Understand their products, values, and what sets them apart in the fashion industry. This will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs. This is crucial for a Key Holder role, so be ready to share these stories!
✨Practice Your Communication
Good communication is key in retail. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility, so be prepared to discuss how you've adapted to changing situations in previous jobs. Highlight your ability to work well in a team and support your colleagues, as this will show that you're a great fit for the store environment.