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For Companies At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Join a dynamic retail team in the fashion industry.
- Benefits: Flexible part-time hours and a fun work environment.
- Why this job: Be part of an exciting journey and make customers feel valued.
- Qualifications: Customer service skills and retail experience are essential.
- Other info: Great opportunity for entry-level candidates looking to grow.
Join to apply for the Key Holder role at Ben Sherman
2 days ago Be among the first 25 applicants
Key Holder – Part Time
12 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Open and close the store when a member of management isn’t there
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Skills
Retail Sales
Seniority Level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion
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Key Holder employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into their products and values. This way, you can show your passion for the brand and how you can contribute to their mission of delivering outstanding customer service.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing common retail scenarios with a friend. This will help you feel more confident when discussing product features and benefits during your interview.
✨Tip Number 3
Show your flexibility! Retail can be unpredictable, so be ready to discuss times when you've adapted to changing situations. Highlighting your ability to meet the store's needs will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the products shine through. We want to see that you genuinely care about delivering outstanding customer service and creating a welcoming atmosphere.
Tailor Your Experience: Make sure to highlight any relevant experience in retail or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the retail industry. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on customer satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and how you would handle various customer scenarios. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you can adapt to different situations and work well within a team. Highlight any previous experiences where you had to be flexible or collaborate with others, as this is crucial for maintaining store standards and achieving sales goals.
