At a Glance
- Tasks: Lead a dynamic team to enhance sales and create an amazing shopping experience.
- Company: Join the vibrant Ben Sherman team, known for its diverse culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of an exciting journey in a premium fashion brand.
- Qualifications: Strong customer service skills and a passion for retail.
- Other info: Perfect for those looking to develop their retail management skills.
The predicted salary is between 18000 - 24000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
22.5 hours a week
Purpose of the Role
To assist both the Store and Assistant Manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of working in a premium fashion brand
Supervisor in Braintree employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Braintree
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Ben Sherman’s history, values, and product range. This way, you can show your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would create an inviting atmosphere and handle customer queries. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your visual merchandising flair! Bring examples of how you've created appealing displays in the past or even sketch out ideas for how you’d enhance the store's look. This will highlight your creativity and commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace this exciting journey with us.
We think you need these skills to ace Supervisor in Braintree
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you love what we do at Ben Sherman and how you can contribute to our journey!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail management and customer service. We’re looking for specific examples that demonstrate your skills in achieving sales targets and creating a delightful shopping experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you research Ben Sherman thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for the Supervisor role.
✨Visual Merchandising Matters
Since visual merchandising is a key responsibility, think of ways you've successfully created appealing displays in previous roles. Be ready to discuss your approach to maintaining high standards and how it impacts sales and customer experience.
✨Demonstrate Team Leadership
As a Supervisor, you'll need to motivate and develop your team. Prepare to share your leadership style and any relevant experiences where you successfully led a team to achieve targets or improve performance.