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For Companies At a Glance
- Tasks: Assist in driving sales and creating an amazing shopping experience for customers.
- Company: Join the vibrant team at Ben Sherman, a leading fashion brand.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Customer service focus, sales-driven, and great communication skills.
- Other info: Exciting opportunity to work in a premium fashion environment.
The predicted salary is between 28800 - 43200 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To assist the manager in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Assistant Manager employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your passion for the brand! When you get that interview, make sure to express your enthusiasm for Ben Sherman and its products. Share how you can contribute to creating an inviting atmosphere and driving sales.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've demonstrated excellent customer service or handled a challenging situation. We want to see how you can apply your skills to improve the store's performance.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand and retail shine through. We want to see how much you care about delivering an exceptional customer experience and driving sales!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. Focus on your achievements in sales, customer service, and team management to catch our eye.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Ben Sherman!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Ben Sherman's history, values, and product range. Understanding their brand ethos will not only impress the interviewers but also help you articulate how you can contribute to their mission of providing an exceptional customer experience.
✨Showcase Your Sales Savvy
Be prepared to discuss specific examples of how you've driven sales in previous roles. Think about times when you exceeded targets or implemented strategies that improved performance. This will demonstrate your sales-focused mindset and ability to achieve results.
✨Visual Merchandising Matters
Since visual merchandising is key for this role, come ready to share your ideas on how to create inviting displays. You could even bring a portfolio of past work if you have one. This shows your creativity and understanding of what attracts customers in a retail environment.
✨Customer Service is King
Prepare to discuss your approach to customer service. Think of scenarios where you turned a negative experience into a positive one. Highlighting your commitment to customer satisfaction will resonate well with the interviewers, as it aligns with their goal of creating a delightful shopping experience.
