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For Companies At a Glance
- Tasks: Support the Store Manager in driving sales and developing a motivated team.
- Company: Join Ben Sherman, a premium fashion brand known for exceptional customer experiences.
- Benefits: Full-time role with opportunities for growth in a dynamic retail environment.
- Why this job: Be part of a passionate team and make a real impact on store success.
- Qualifications: Customer service focus and strong visual merchandising skills are essential.
- Other info: Exciting opportunity to work in a premium fashion brand with career development.
The predicted salary is between 28800 - 43200 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Assistant Manager
York
Full-Time
Purpose of the role: To assist the manager in driving consistent improvement to the store\’s sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Skills
Retail Management
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Assistant Manager employer: Ben Sherman
Contact Detail:
Ben Sherman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Ben Sherman’s products, values, and customer service approach. This will help you stand out in interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the Assistant Manager position. We love seeing our community support each other!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve driven sales or improved team performance. We want to hear how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in our stores.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for fashion and customer service shine through. We want to see that you genuinely care about the brand and the experience you can create for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and team management. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the Assistant Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Ben Sherman family!
How to prepare for a job interview at Ben Sherman
✨Know the Brand Inside Out
Before your interview, make sure you research Ben Sherman thoroughly. Understand their history, values, and what sets them apart in the fashion industry. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your customer service focus, which is essential for the Assistant Manager role.
✨Visual Merchandising Know-How
Since visual merchandising is a key part of the role, be ready to discuss your experience and ideas. Bring along a portfolio or examples of displays you've created or improved in previous roles. This will highlight your skills and show that you understand the importance of creating an inviting atmosphere for customers.
✨Be Ready to Discuss Team Development
As an Assistant Manager, you'll need to motivate and develop your team. Prepare to talk about your leadership style and how you've successfully managed team performance in the past. Share specific strategies you've used to recruit, retain, and inspire your team members to achieve store success.
