At a Glance
- Tasks: Lead a dynamic team to enhance sales and create an amazing shopping experience.
- Company: Join the vibrant Ben Sherman team at York Outlet.
- Benefits: Enjoy a competitive salary and the chance to grow in a premium fashion brand.
- Other info: Flexible hours and a supportive environment for personal development.
- Why this job: Be part of an exciting journey, driving success and customer satisfaction.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 20000 - 25000 € per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the Role
To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of working in a premium fashion brand
Compensation: Competitive salary
Supervisor in York employer: Ben Sherman York
At Ben Sherman, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and teamwork. Our York Outlet location provides unique opportunities for personal and professional growth, with a focus on developing our staff to achieve their full potential while delivering exceptional customer experiences. Join us to be part of a passionate team that is dedicated to excellence in retail and committed to creating a welcoming atmosphere for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in York
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Ben Sherman’s history, values, and product range. This will not only impress them but also help you connect your passion for the brand with your experience.
✨Tip Number 2
Show off your customer service skills! Think of specific examples where you've gone above and beyond for a customer. We want to see how you can create that inviting atmosphere they’re after.
✨Tip Number 3
Prepare to discuss your sales achievements! Be ready to share how you’ve hit targets in the past and what strategies you used. This is your chance to shine and show you’re the right fit for driving sales at the store.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or how they measure success. It’ll make you stand out and demonstrate that you’re genuinely excited about joining their journey.
We think you need these skills to ace Supervisor in York
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you care about delivering an exceptional customer experience!
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our needs, especially in sales and customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ben Sherman York
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Ben Sherman’s history, values, and product range. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their mission of providing an exceptional customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to create a welcoming atmosphere and resolve issues will demonstrate that you understand the importance of customer satisfaction in retail.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you’ve achieved sales targets in previous roles. Use specific metrics or achievements to illustrate your success. This will show that you’re not just focused on selling, but also on driving the store's overall performance.
✨Visual Merchandising Know-How
Since visual merchandising is key for this role, think of ways you’ve successfully created appealing displays in the past. Bring ideas to the table about how you would maintain high standards in the store, which will impress the interviewers with your proactive approach.
