At a Glance
- Tasks: Lead a dynamic team to boost sales and enhance customer experience.
- Company: Join the vibrant Ben Sherman team at York Outlet.
- Benefits: Competitive pay, team development, and a fun work environment.
- Other info: Great opportunity for growth in a supportive team atmosphere.
- Why this job: Be part of an exciting journey in a premium fashion brand.
- Qualifications: Customer service skills and a passion for fashion are essential.
The predicted salary is between 24000 - 30000 € per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role: To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Supervisor in Fulford employer: Ben Sherman York
At Ben Sherman, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and teamwork. Our York Outlet provides a unique opportunity for personal and professional growth, with a focus on developing our employees' skills while delivering exceptional customer experiences. Join us to be part of a dynamic team that is passionate about fashion and committed to achieving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Fulford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Ben Sherman’s history, values, and product range. This way, you can show your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a welcoming atmosphere and handle customer queries. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your visual merchandising flair! Bring examples of how you've created inviting displays in the past. If you can, even suggest ideas for the store during your interview to showcase your creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace this exciting journey with us.
We think you need these skills to ace Supervisor in Fulford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you love what we do at Ben Sherman and how you can contribute to our journey!
Tailor Your CV:Make sure to customise your CV to highlight your customer service skills and sales experience. We’re looking for someone who can drive sales and create a delightful shopping experience, so showcase those relevant experiences!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, we want to know how you can help us achieve our goals!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ben Sherman York
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Ben Sherman’s history, values, and product range. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their mission of providing an exceptional customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight situations where you’ve successfully resolved issues or created a memorable shopping experience, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you’ve achieved sales targets in previous roles. Use specific metrics or achievements to illustrate your success. This will help convey your sales-driven mindset, which is crucial for the Supervisor position.
✨Visual Merchandising Know-How
Brush up on visual merchandising principles and be prepared to share your ideas on how to maintain and enhance the store's visual appeal. You might even want to bring along a portfolio of past work if applicable, as this could set you apart from other candidates.
