At a Glance
- Tasks: Lead and inspire teams at two vibrant fashion stores to boost sales and customer satisfaction.
- Company: Join the dynamic Ben Sherman and Crew Clothing family, known for style and innovation.
- Benefits: Enjoy a competitive salary and the chance to develop your career in retail management.
- Other info: Opportunity to grow in a supportive environment with a focus on team development.
- Why this job: Be part of an exciting journey, shaping the shopping experience for customers every day.
- Qualifications: Passion for customer service, strong sales drive, and excellent visual merchandising skills.
The predicted salary is between 25000 - 35000 € per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience
Essential
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Compensation: Competitive salary
Dual Site Store Manager in London employer: Ben Sherman SOHO
At Ben Sherman, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and teamwork. As a Dual Site Store Manager, you will have the opportunity to lead and develop a passionate team while enjoying competitive compensation and benefits. Our commitment to employee growth ensures that you will thrive in your career as we expand our presence in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Site Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium fashion brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers, making sure you highlight your visual merchandising skills.
✨Tip Number 3
Showcase your passion for the brand! When you apply through our website, make sure to express why you're excited about working at Ben Sherman and Crew Clothing. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. Use this opportunity to reiterate your interest in the role and remind them of your key skills that align with their needs.
We think you need these skills to ace Dual Site Store Manager in London
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love creating amazing shopping experiences and driving sales. Share any relevant experiences that highlight your passion for the industry.
Highlight Your Leadership Skills:As a Dual Site Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or developed a team, and how you’ve tackled challenges in the past.
Be Specific About Your Achievements:We love numbers! When discussing your previous roles, include specific achievements related to sales growth or KPIs. This helps us understand the impact you've made in your past positions and how you can contribute to our success.
Tailor Your Application:Make sure to tailor your application to the role at Ben Sherman and Crew Clothing. Use keywords from the job description and align your skills with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Ben Sherman SOHO
✨Know Your Numbers
As a Dual Site Store Manager, you'll need to demonstrate your understanding of sales and KPIs. Brush up on the latest figures from your previous roles and be ready to discuss how you drove growth. This shows you're not just about managing a team but also about achieving results.
✨Visual Merchandising Mastery
Since maintaining impeccable visual merchandising standards is key, prepare to talk about your past experiences in this area. Bring examples of how you've created engaging displays that boosted sales. A portfolio of your work could really impress!
✨Team Development Focus
Highlight your experience in recruiting, training, and developing teams. Be ready to share specific strategies you've used to motivate staff and manage performance issues. This will show that you can build a strong team that aligns with the brand's values.
✨Customer Service Champion
Customer service is at the heart of this role. Prepare to discuss how you've gone above and beyond to enhance customer experiences in your previous positions. Share anecdotes that illustrate your commitment to exceptional service and how it positively impacted sales.
