At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Join a diverse team in an exciting retail environment.
- Benefits: Flexible part-time hours with competitive compensation.
- Other info: Opportunity to work in a premium fashion brand.
- Why this job: Be part of a journey that values customer experience and teamwork.
- Qualifications: Customer service skills and retail experience are essential.
The predicted salary is between 12 - 15 € per hour.
Part Time 12 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Open and close the store when a member of management isn't there
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Compensation: To be discussed
Key Holder employer: Ben Sherman SOHO
Join our dynamic team as a Key Holder, where you will be part of a vibrant work culture that values diversity and customer satisfaction. We offer flexible working hours, opportunities for personal growth within the retail sector, and a chance to contribute to an exciting brand journey. Our commitment to employee development and a supportive environment makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for what they do – it’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. This will help you shine during any role-play exercises in the interview.
✨Tip Number 3
Be ready to talk about your retail experience! Share specific examples of how you've achieved sales targets or improved customer satisfaction in previous roles. Numbers and stories stick in people's minds!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and retail. Share any experiences that highlight your passion for the product and brand.
Tailor Your CV:Make sure your CV is tailored to the Key Holder position. Highlight relevant experience in retail and customer service, and don’t forget to mention any specific skills that match what we’re looking for. This helps us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ben Sherman SOHO
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the retail industry. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about specific situations where you went above and beyond to help a customer, as this is crucial for a Key Holder role.
✨Demonstrate Flexibility
Be ready to discuss how you've adapted to changing situations in previous jobs. The ability to be flexible is key in retail, especially when it comes to meeting the needs of the store and customers.
✨Practice Common Interview Questions
Anticipate questions related to sales targets, product knowledge, and teamwork. Practising your responses will help you feel more at ease during the interview and allow you to articulate your thoughts clearly.
