At a Glance
- Tasks: Lead and inspire teams at two vibrant fashion stores to boost sales and customer satisfaction.
- Company: Join the dynamic Ben Sherman and Crew Clothing family, known for style and innovation.
- Benefits: Enjoy a competitive salary and the chance to develop your career in retail management.
- Other info: Opportunity to grow in a supportive environment with a focus on team development.
- Why this job: Be part of an exciting journey, shaping the shopping experience for customers every day.
- Qualifications: Passion for customer service, strong sales drive, and excellent visual merchandising skills.
The predicted salary is between 30000 - 40000 € per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
You will be the one to take full accountability in driving consistent improvement to the store's sales, KPIs and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience
Essential
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Compensation
Competitive salary
Dual Site Store Manager employer: Ben Sherman SOHO
At Ben Sherman, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. As a Dual Site Store Manager, you will have the opportunity to lead a passionate team in the vibrant locations of Soho and Paddington, where employee growth is supported through comprehensive training and development programmes. Join us to not only drive sales and enhance customer experiences but also to be part of a brand that celebrates creativity and innovation in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Site Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've driven sales and improved KPIs in previous roles. We want to see that you can deliver results!
✨Tip Number 3
Be prepared to demonstrate your visual merchandising skills. Bring along a portfolio or examples of your work to showcase how you can create an engaging shopping experience that delights customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Ben Sherman and Crew Clothing.
We think you need these skills to ace Dual Site Store Manager
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love creating amazing shopping experiences and driving sales. Share any relevant experiences that highlight your passion for the industry.
Highlight Your Leadership Skills:As a Dual Site Store Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about times you've motivated or developed a team, and how you’ve tackled challenges in the past.
Be Specific About Your Achievements:We love numbers! When discussing your previous roles, include specific achievements related to sales growth or KPIs. This helps us see the impact you've made in your past positions and how you can bring that success to our stores.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Ben Sherman!
How to prepare for a job interview at Ben Sherman SOHO
✨Know Your Numbers
As a Dual Site Store Manager, you'll need to demonstrate your understanding of sales and KPIs. Brush up on the key metrics relevant to retail management and be ready to discuss how you've driven growth in previous roles. This shows you're not just about the numbers, but you understand their impact on the business.
✨Showcase Your Visual Merchandising Skills
Visual merchandising is crucial for this role, so prepare to talk about your past experiences. Bring examples of how you've created engaging displays that drive sales. If possible, have a portfolio or photos ready to showcase your work – it’ll make a lasting impression!
✨Team Development Focus
This position requires you to recruit, retain, and develop a team. Be prepared to share specific examples of how you've motivated your team in the past. Discuss any training programmes you've implemented and how you've managed underperformers to turn them into assets.
✨Emphasise Customer Service Excellence
Customer service is at the heart of retail, especially in a premium brand like Ben Sherman. Think of instances where you've gone above and beyond for customers. Highlight your approach to creating a delightful shopping experience and how you ensure your team embodies this ethos.
