At a Glance
- Tasks: Lead a dynamic team to drive sales and create an amazing shopping experience.
- Company: Join the vibrant Ben Sherman team, known for its stylish offerings.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Opportunity to grow in a premium retail brand with a supportive team.
- Why this job: Be a key player in shaping customer experiences and store success.
- Qualifications: Strong customer service skills and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Delivering LFL growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Store Manager in Livingston employer: Ben Sherman Livingston
At Ben Sherman, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. As a Store Manager, you will have the opportunity to lead a passionate team, drive sales growth, and enhance your professional development through tailored training programmes. Our commitment to maintaining high visual merchandising standards and delivering outstanding customer experiences makes our stores not just a workplace, but a vibrant community where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Livingston
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Store Manager and be ready to share specific examples.
✨Tip Number 3
Dress the part! Since you're applying for a position in a premium fashion brand, make sure your outfit reflects that. Show them you understand the importance of visual merchandising by presenting yourself well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for the team. Plus, it shows good manners and professionalism!
We think you need these skills to ace Store Manager in Livingston
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love creating amazing shopping experiences and driving sales. Share specific examples of how you've done this in the past.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and developed your team in previous roles. We’re keen to see how you can inspire others!
Be Specific About Your Achievements:Use numbers and specific examples to back up your claims. If you've improved sales or KPIs in a previous role, mention the figures! This helps us understand the impact you've made and what you can bring to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ben Sherman Livingston
✨Know Your Numbers
As a Store Manager, you'll need to drive sales and KPIs. Brush up on your understanding of key performance indicators and be ready to discuss how you've improved sales in previous roles. Bring specific examples that showcase your ability to meet targets.
✨Visual Merchandising Mastery
Since maintaining impeccable visual merchandising standards is crucial, prepare to talk about your experience in this area. Think of a time when you transformed a store layout or display that led to increased customer engagement or sales.
✨Team Development Stories
You'll be responsible for recruiting and developing your team, so come armed with stories about how you've motivated and trained staff in the past. Highlight any successful strategies you've used to manage poor performance and turn it around.
✨Customer Service Focus
Customer service is at the heart of retail. Be ready to share your philosophy on delivering exceptional service and provide examples of how you've gone above and beyond to create a delightful shopping experience for customers.
