At a Glance
- Tasks: Assist in driving sales and creating an exceptional shopping experience.
- Company: Join the vibrant team at Ben Sherman, a leading fashion brand.
- Benefits: Competitive pay, team development, and a fun work environment.
- Other info: Great opportunity for career growth in a premium retail setting.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Customer service skills and a passion for fashion are essential.
The predicted salary is between 25000 - 30000 £ per year.
Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role: To assist the manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
Assistant Manager in Livingston employer: Ben Sherman Livingston
At Ben Sherman, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. Our team-oriented culture encourages personal and professional growth, offering ample opportunities for development while ensuring our employees enjoy a rewarding experience in the vibrant retail sector. Join us in creating memorable shopping experiences for our customers as we continue to expand and innovate in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Livingston
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Ben Sherman’s history, values, and product range. This way, you can show your passion for the brand and how you can contribute to its success.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a welcoming atmosphere and handle customer queries. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your visual merchandising flair! Bring examples of how you've created inviting displays in the past. If you can, even suggest ideas for how you’d enhance the store’s look during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace this exciting journey with us.
We think you need these skills to ace Assistant Manager in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the role shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your customer service and sales achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Assistant Manager role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ben Sherman Livingston
✨Know the Brand Inside Out
Before your interview, make sure you research Ben Sherman thoroughly. Understand their products, values, and what sets them apart in the fashion industry. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your customer-focused mindset, which is essential for the Assistant Manager role.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've achieved sales targets in previous roles. Use metrics or specific achievements to back up your claims. This will highlight your sales-driven approach and show that you understand the importance of KPIs in driving store success.
✨Visual Merchandising Know-How
Since visual merchandising is key for this role, think of examples where you've successfully created appealing displays or improved store layouts. Be prepared to share your ideas on how to maintain high visual standards at Ben Sherman, as this will reflect your understanding of creating an inviting shopping experience.
