At a Glance
- Tasks: Support the merchandising team with order management and data accuracy.
- Company: Join Ben Sherman, a legendary menswear brand with a rich heritage.
- Benefits: Gain valuable experience in fashion merchandising and work in a dynamic environment.
- Other info: Exciting opportunity for career growth in the fashion industry.
- Why this job: Be part of a global brand that values creativity and innovation in fashion.
- Qualifications: Previous experience in merchandising or retail, strong organisational skills, and attention to detail.
The predicted salary is between 28350 - 34650 £ per year.
Assistant Merchandiser
Leeds, LS15
Full-Time
Ben Sherman is a legendary name in menswear, creating iconic wardrobe staples since 1963.
Adopted by the Mod movement of the 60s and beyond, subcultural style runs through every stitch.
Each Ben Sherman collection is inspired by decades of heritage, with an unmistakeably British identity that's influenced by the past but always looking forward.
As a truly global brand with a commitment to producing fresh, innovative collections every season, fantastic new retail spaces and further advancing our digital presence, we're always on the lookout for enthusiastic, talented and passionate individuals to join our team.
Purpose of the role
The Assistant Merchandiser will play a key role in supporting the Off-Price Wholesale Merchandising team to ensure the smooth administration and execution of factory and customer orders.
This role is responsible for maintaining accurate product and order data, managing stock reports & availability, coordinating with internal departments and external customers, and supporting the merchandising team to deliver products on time, in full, and to the required standards.
This is an excellent opportunity for someone with strong organisational skills, attention to detail, and an interest in merchandising and wholesale fashion.
Key responsibilities
- Support the merchandising team with the day-to-day administration of customer accounts.
- Update and maintain order trackers, delivery schedules and critical path documents.
- Support on pulling trade packs.
- Update and maintain weekly stock
(free-to-sell) reports.
- Reviewing stock to ship and sign off with team.
- Raise and maintain purchase orders, sales orders and product information accurately within company systems.
- Ensure all product data, pricing and order information is accurate and up to date.
- Prepare customer order confirmations and amendments.
- Prepare customer invoices & paperwork.
- Roll up & sign off factory payments with Merch & Director.
- Liaise with suppliers, logistics, customer service and warehouse teams to ensure timely deliveries.
- Resolve order queries and communicate any delays or issues to the merchandising team.
- Track shipment schedules and update customers where required.
Required Skills
- Previous merch admin / assistant level experience, ideally within fashion, retail or wholesale.
- Excellent organisational and time management skills.
- High level of accuracy and strong attention to detail.
- Strong numerical ability and confidence working with data.
- Proficient in Microsoft Excel, Outlook and Microsoft Office.
- Excellent communication skills, both written and verbal.
- Ability to prioritise workload and work to deadlines.
- Team player with a proactive and positive attitude.
Assistant Merchandiser in Leeds employer: Ben Sherman Head Office
Ben Sherman is an excellent employer, offering a dynamic and collaborative work culture in Leeds that fosters creativity and professional growth. As an Assistant Buyer, you will benefit from hands-on experience in product development and supplier liaison, with ample opportunities for skill enhancement and career advancement within the fashion industry. The supportive team environment encourages innovation and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Merchandiser in Leeds
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ben Sherman Head Office, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ben Sherman Head Office!
We think you need these skills to ace Assistant Merchandiser in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ben Sherman Head Office, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ben Sherman Head Office and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ben Sherman Head Office that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ben Sherman Head Office
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
