Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Join a diverse team in a premium fashion brand with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in retail.
- Other info: Open and close the store, ensuring a welcoming atmosphere for all shoppers.
- Why this job: Be part of an exciting journey and create memorable shopping experiences for customers.
- Qualifications: Customer service skills and retail experience are essential; IT skills are a plus.
The predicted salary is between 10 - 12 £ per hour.
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Open and close the store when a member of management isn't there
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential:
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable:
- Good IT skills
- Experience of working in a premium fashion brand
Compensation: To be discussed
Key Holder in Essex employer: Ben Sherman Braintree
Contact Detail:
Ben Sherman Braintree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder in Essex
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into their products and values. This way, you can show your passion for the brand and how you can contribute to their mission of delivering outstanding customer service.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident in providing accurate information about products and handling customer queries during the interview.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you've adapted to different situations in previous roles. Employers love candidates who can demonstrate they can meet the ever-changing needs of a retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting journey as we expand and enhance customer experiences.
We think you need these skills to ace Key Holder in Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and retail. Share any experiences that highlight your passion for the products and the brand.
Tailor Your CV: Make sure your CV is tailored to the Key Holder position. Highlight relevant experience in retail and customer service, and don’t forget to mention any specific skills that match what we’re looking for. A personalised CV goes a long way!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ben Sherman Braintree
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your ability to create a welcoming atmosphere for customers.
✨Practice Common Retail Scenarios
Anticipate questions related to retail scenarios, such as handling difficult customers or promoting products. Practising these responses can help you articulate your thoughts clearly during the interview, showcasing your problem-solving skills and flexibility.
✨Dress the Part
Since this is a position in a premium fashion brand, make sure to dress appropriately for the interview. Choose an outfit that reflects the brand's style while also being professional. This shows that you understand the importance of presentation in retail.