At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards to boost sales.
- Company: Join a dynamic team in a premium fashion brand.
- Benefits: Flexible part-time hours with competitive pay.
- Other info: Great opportunity for growth in a vibrant retail environment.
- Why this job: Be part of an exciting journey and create memorable shopping experiences.
- Qualifications: Customer service skills and retail experience are essential.
The predicted salary is between 10 - 12 € per hour.
Part Time 16 hours per week
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!
Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities:
- Achieve sales targets by demonstrating passion for the product and the brand
- Open and close the store when a member of management isn't there
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience:
- Essential: Customer service focused, Good communication skills, Experience in retail industry
- Desirable: Good IT skills, Experience of working in a premium fashion brand
Compensation: To be discussed
Key Holder employer: Ben Sherman Ashford
As a Key Holder with us, you will be part of a dynamic team that values diversity and is committed to providing exceptional customer experiences. Our work culture fosters collaboration and growth, offering you opportunities to develop your skills in a premium retail environment while enjoying the benefits of flexible hours and a supportive atmosphere. Join us in this exciting journey and contribute to our mission of delivering outstanding service and maintaining high store standards.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for what they do – it’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer situations. This will help you shine during any role-play exercises in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They might give you insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 4
Be flexible and ready to adapt! Show that you can handle various tasks, from opening and closing the store to promoting multi-channel shopping options. Highlighting your versatility can really impress potential employers.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and products shine through. We want to see that you genuinely care about delivering outstanding customer service and creating a welcoming atmosphere.
Tailor Your Experience:Make sure to highlight any relevant experience in retail or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ben Sherman Ashford
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the retail industry. This will not only help you answer questions confidently but also show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about specific situations where you went above and beyond to help a customer, as this is crucial for the Key Holder role.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss how you've adapted to changing situations in previous jobs. Highlight your ability to work well with others and how you can contribute to creating a welcoming atmosphere in the store.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and handling customer inquiries. Practising your responses will help you articulate your thoughts clearly and show that you're prepared for the role.
