At a Glance
- Tasks: Diagnose and repair groundscare equipment while providing top-notch customer service.
- Company: Join Ben Burgess, a trusted partner in Agriculture and GroundsCare with 90 years of experience.
- Benefits: Competitive pay, bonus scheme, unlimited training, and enhanced holiday and sick pay.
- Other info: Flexible hours during peak seasons and opportunities for career growth.
- Why this job: Work with cutting-edge machinery and be part of a supportive, family-oriented team.
- Qualifications: Mechanical knowledge and a commitment to exceptional customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare. With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.
We're looking for Groundscare Service Technicians who are enthusiastic about joining our team and collaborating with the prestigious John Deere Brand, along with many other brands. Whether you're an experienced Groundscare Engineer or someone looking to break into the industry, we'd love to hear from you!
As a Service Technician at Ben Burgess, you'll face the exciting challenge of working with cutting-edge machinery, providing top-notch support to our customers, and playing a crucial role in delivering excellent customer service. You'll work closely with our Service Managers, dividing your time between our state-of-the-art workshops and the great outdoors, where you'll maintain, repair, and service a diverse range of machinery, including tractors, combines, and other implements.
Your responsibilities as a Groundscare Service Technician will include:
- Diagnosing and repairing groundscare equipment;
- Performing regular servicing on machinery;
- Continuously developing your skills and knowledge through training on new products and services;
- Upholding the highest quality standards in both workshop and field settings;
- Mentoring apprentices and trainees;
- Preparing new and used equipment for delivery.
We value candidates who possess:
- Outstanding knowledge of mechanical, electrical, and hydraulic systems;
- A commitment to delivering exceptional customer service;
- The ability to work both independently and as part of a team;
- Self-motivation, strong communication skills, and a drive to embrace new challenges;
- Experience in a franchised dealer environment is preferred, but not essential as comprehensive training will be provided;
- Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures;
- Flexibility to adjust working hours during peak seasons and weekends;
- A valid UK driving licence.
What you’ll get in return:
At Ben Burgess, we believe that investing in our people is the key to our success. When you join us, you’ll be part of a supportive, family-oriented team that values your development and wellbeing.
- Competitive pay, reviewed annually
- Bonus scheme based on performance and depot success
- Company van for work use
- Unlimited investment in your training—we don’t put a cap on your growth!
- Enhanced holiday and sick pay to support your work-life balance
- Company pension, life insurance, employee discounts, and more
Apply today! If you’re ready to take the next step in your career with a company that truly values its people, we’d love to hear from you. Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.
Need assistance with your application? Get in touch at HR@benburgess.co.uk or call 01603 628251.
Ben Burgess is a Disability Confident Employer—if you need any adjustments during the application process, let us know.
Service Technician - Groundscare in Oakham employer: Ben Burgess
At Ben Burgess, we pride ourselves on being a supportive and family-oriented employer that values the growth and wellbeing of our team members. With over 90 years of experience in the industry, we offer competitive pay, unlimited training opportunities, and a bonus scheme based on performance, all while working with cutting-edge machinery in a dynamic environment. Join us in Norwich, where your contributions will be recognised and rewarded, and where you can develop your skills alongside a passionate team dedicated to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - Groundscare in Oakham
✨Tip Number 1
Get to know the company! Research Ben Burgess and their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! As a Service Technician, you might be tested on your practical skills. Brush up on diagnosing and repairing groundscare equipment so you can impress them with your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Ben Burgess family.
We think you need these skills to ace Service Technician - Groundscare in Oakham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Groundscare industry shine through! We want to see that you’re genuinely excited about the role and ready to tackle the challenges that come with it.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant skills and experiences. Focus on your mechanical, electrical, and hydraulic knowledge, and don’t forget to mention any customer service experience you have – we love a candidate who can connect with our customers!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Ben Burgess
✨Know Your Machinery
Before the interview, brush up on your knowledge of groundscare equipment, especially the brands mentioned in the job description like John Deere. Familiarise yourself with common issues and repairs associated with these machines, as this will show your enthusiasm and readiness to tackle the role.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key for this position, prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a technical issue to providing support during a busy season—make sure to highlight your communication skills!
✨Demonstrate Team Spirit
Ben Burgess values teamwork, so be ready to discuss how you've successfully collaborated with others in previous roles. Think of specific instances where you contributed to a team project or mentored someone, as this will illustrate your ability to work well both independently and as part of a team.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the types of machinery you'll be working with. This not only shows your genuine interest in the role but also gives you a chance to assess if Ben Burgess is the right fit for you.
