Groundscare Service Technician in Newmarket

At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and Grounds Care.

With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.

We're looking for Groundscare Service Technicians who are enthusiastic about joining our team and collaborating with the prestigious John Deere Brand, along with many other brands.

Whether you're an experienced Groundscare Engineer or someone looking to break into the industry, we'd love to hear from you!

As a Service Technician at Ben Burgess, you'll face the exciting challenge of working with cutting-edge machinery, providing top-notch support to our customers, and playing a crucial role in delivering excellent customer service.

You'll work closely with our Service Managers, dividing your time between our state-of-the-art workshops and the great outdoors, where you'll maintain, repair, and service a diverse range of machinery, including tractors, combines, and other implements.

• Your responsibilities as an Groundscare Service Technician will include:
• Diagnosing and repairing groundscare equipment;
• Performing regular servicing on machinery;
• Continuously developing your skills and knowledge through training on new products and services;
• Upholding the highest quality standards in both workshop and field settings;
• Mentoring apprentices and trainees;
• Preparing new and used equipment for delivery.

We value candidates who possess

• Outstanding knowledge of mechanical, electrical, and hydraulic systems;
• A commitment to delivering exceptional customer service;
• The ability to work both independently and as part of a team;
• Self-motivation, strong communication skills, and a drive to embrace new challenges;
• Experience in an franchised dealer environment is preferred, but not essential as comprehensive training will be provided;
• Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures;
• Flexibility to adjust working hours during peak seasons and weekends;
• A valid UK driving licence;

What you’ll get in return

At Ben Burgess, we believe that investing in our people is the key to our success.

When you join us, you’ll be part of a supportive, family-oriented team that values your development and wellbeing.

• Competitive pay, reviewed annually
• Bonus scheme based on performance and depot success
• Company van for work use
• Unlimited investment in your training—we don’t put a cap on your growth!
• Enhanced holiday and sick pay to support your work-life balance
• Company pension, life insurance, employee discounts, and more

Apply today!

If you’re ready to take the next step in your career with a company that truly values its people, we’d love to hear from you.

Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

Need assistance with your application? Get in touch at

[email protected] or call 01603 628251.

Ben Burgess is a Disability Confident Employer—if you need any adjustments during the application process, let us know.