At a Glance
- Tasks: Diagnose and repair groundscare equipment while providing top-notch customer service.
- Company: Join Ben Burgess, a trusted partner in Agriculture and GroundsCare for over 90 years.
- Benefits: Competitive pay, bonus scheme, unlimited training, and enhanced holiday pay.
- Other info: Supportive team culture with excellent career growth opportunities.
- Why this job: Work with cutting-edge machinery and make a real impact in the outdoors.
- Qualifications: Mechanical knowledge and a passion for customer service; training provided.
The predicted salary is between 30000 - 40000 € per year.
At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare. With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.
We're looking for Groundscare Service Technicians who are enthusiastic about joining our team and collaborating with the prestigious John Deere Brand, along with many other brands. Whether you're an experienced Groundscare Engineer or someone looking to break into the industry, we'd love to hear from you!
As a Service Technician at Ben Burgess, you'll face the exciting challenge of working with cutting-edge machinery, providing top-notch support to our customers, and playing a crucial role in delivering excellent customer service. You'll work closely with our Service Managers, dividing your time between our state-of-the-art workshops and the great outdoors, where you'll maintain, repair, and service a diverse range of machinery, including tractors, combines, and other implements.
Your responsibilities as a Groundscare Service Technician will include:
- Diagnosing and repairing groundscare equipment;
- Performing regular servicing on machinery;
- Continuously developing your skills and knowledge through training on new products and services;
- Upholding the highest quality standards in both workshop and field settings;
- Mentoring apprentices and trainees;
- Preparing new and used equipment for delivery.
We value candidates who possess:
- Outstanding knowledge of mechanical, electrical, and hydraulic systems;
- A commitment to delivering exceptional customer service;
- The ability to work both independently and as part of a team;
- Self-motivation, strong communication skills, and a drive to embrace new challenges;
- Experience in a franchised dealer environment is preferred, but not essential as comprehensive training will be provided;
- Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures;
- Flexibility to adjust working hours during peak seasons and weekends;
- A valid UK driving licence.
What you’ll get in return:
- Competitive pay, reviewed annually;
- Bonus scheme based on performance and depot success;
- Company van for work use;
- Unlimited investment in your training—we don’t put a cap on your growth!
- Enhanced holiday and sick pay to support your work-life balance;
- Company pension, life insurance, employee discounts, and more.
Apply today! If you’re ready to take the next step in your career with a company that truly values its people, we’d love to hear from you. Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.
Need assistance with your application? Get in touch at [email protected] or call 01603 628251.
Ben Burgess is a Disability Confident Employer—if you need any adjustments during the application process, let us know.
Service Technician - Groundscare in Coates employer: Ben Burgess
At Ben Burgess, we pride ourselves on being a supportive and family-oriented employer that values the growth and wellbeing of our team members. With over 90 years of experience in the industry, we offer competitive pay, unlimited training opportunities, and a bonus scheme that rewards performance, all while working with cutting-edge machinery in a dynamic environment. Join us in Norwich, where your contributions will be recognised, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - Groundscare in Coates
✨Tip Number 1
Get to know the company! Research Ben Burgess and their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can really boost your chances of landing that Service Technician position.
✨Tip Number 3
Prepare for practical assessments! As a Groundscare Service Technician, you might face hands-on tests. Brush up on your mechanical skills and be ready to demonstrate your problem-solving abilities with machinery during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Ben Burgess family. Don’t miss out on this opportunity!
We think you need these skills to ace Service Technician - Groundscare in Coates
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Groundscare industry shine through. We want to see that you’re excited about working with cutting-edge machinery and providing top-notch customer service.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our values and the role of a Service Technician.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ben Burgess
✨Know Your Machinery
Before the interview, brush up on your knowledge of groundscare equipment, especially the brands mentioned in the job description like John Deere. Familiarise yourself with common issues and repairs related to these machines, as this will show your enthusiasm and readiness to tackle the role.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key for this position, prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a technical issue to providing support during a busy season.
✨Demonstrate Team Spirit
The role requires both independent work and teamwork, so think of instances where you've successfully collaborated with others. Be ready to discuss how you can contribute to a supportive, family-oriented team environment at Ben Burgess.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, or the types of machinery you'll be working with. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
