At a Glance
- Tasks: Assist customers with parts needs and support technicians in a dynamic environment.
- Company: Join Ben Burgess, a trusted partner in agriculture with over 90 years of experience.
- Benefits: Enjoy a supportive team culture and opportunities for personal growth.
- Other info: Flexible working hours and a clean driving licence are essential.
- Why this job: Be part of a company shaping the future of agriculture while delivering exceptional service.
- Qualifications: Experience in parts or agricultural machinery and strong customer service skills required.
The predicted salary is between 25000 - 35000 £ per year.
At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare.
With over 90 years of experience and a deep-rooted commitment to our motto, 'Where Service Still Counts,' we take pride in providing first-class support and innovative solutions that drive real progress.
We're looking for a Parts Advisor to be a vital part of our team, delivering a first-class service to customers and colleagues alike. Whether you're helping a large farming business, a workshop technician, or someone popping in for a toy tractor - you'll bring the same high standards of care and attention every time.
What you'll be doing:- Providing knowledgeable, friendly service across the counter, over the phone and online.
- Supporting our technicians with the parts they need to keep machines moving.
- Managing stock and keeping our displays looking sharp and shop ready.
- Helping customers identify what they need - and going the extra mile to find it.
- Playing your part in maintaining tidy, accurate, and efficient parts operations.
- Previous experience in a parts or agricultural machinery environment.
- Great customer service skills - you know how to listen and you genuinely care.
- Comfortable using systems and online platforms to manage stock and orders.
- A clean driving licence and willingness to be flexible with working hours.
- Enjoy a fast paced, varied role with plenty of people contact.
- Take pride in being part of a team and supporting others.
- Stay calm under pressure and bring a solution focused mindset.
- Are excited by the future of agriculture and open to new technologies.
As a long standing John Deere dealer, we're proud to play a part in shaping the future of agriculture. But we're just as proud of our people. At Ben Burgess, you'll be part of a business that values trust, teamwork, and delivering for our customers - and that supports you to develop and grow.
If you're looking for more than just a job - if you want to be part of something bigger - we'd love to hear from you.
Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.
If you need any assistance with your application, please contact us at or call .
Ben Burgess is a Disability Confident Employer-if you need any adjustments during the application process, just let us know.
Parts Advisor in Beeston employer: Ben Burgess & Co.
Ben Burgess is an excellent employer, offering a supportive work culture that prioritises teamwork and professional growth. Located in Beeston, employees benefit from a dynamic environment where they can develop their skills while providing exceptional service to customers in the agriculture sector. With a commitment to employee development and a focus on delivering quality support, this role promises a rewarding career path for those passionate about agriculture and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Beeston
✨Tip Number 1
Familiarise yourself with agricultural machinery and parts. Understanding the products you'll be dealing with will not only boost your confidence but also impress the hiring team at Ben Burgess.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a phone call or an in-person chat, demonstrate your ability to listen and respond to customer needs effectively.
✨Tip Number 3
Be prepared to discuss your experience with stock management systems. Highlighting your comfort with technology will show that you're ready to handle the operational aspects of the role.
✨Tip Number 4
Express your enthusiasm for the future of agriculture and new technologies. Showing that you're forward-thinking and open to innovation will resonate well with the values of Ben Burgess.
We think you need these skills to ace Parts Advisor in Beeston
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Ben Burgess is looking for in a Parts Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV:Customise your CV to reflect your experience in parts or agricultural machinery environments. Emphasise your customer service skills and any relevant technical knowledge.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for agriculture and your commitment to providing excellent service. Mention specific examples of how you've gone the extra mile for customers in the past.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ben Burgess & Co.
✨Know Your Products
Familiarise yourself with the types of parts and machinery that Ben Burgess deals with. Being able to discuss specific products and their applications will show your genuine interest and expertise in the field.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you listened to customers' needs and went the extra mile to assist them, as this is crucial for the Parts Advisor role.
✨Showcase Your Team Spirit
Ben Burgess values teamwork, so be ready to discuss how you have collaborated with colleagues in previous roles. Share instances where you supported others or contributed to a team goal.
✨Be Solution-Focused
During the interview, demonstrate your ability to stay calm under pressure and think critically. Prepare to discuss scenarios where you faced challenges and how you resolved them effectively, showcasing your problem-solving skills.
