At a Glance
- Tasks: Manage properties, coordinate tenancies, and handle maintenance tasks.
- Company: Join Belvoir, a leading property agent in Swansea, Mumbles, and Gower.
- Benefits: Enjoy a balanced work-life with only 35 hours a week and time off for Saturdays worked.
- Why this job: Be part of a mission to change perceptions and provide top-notch customer service.
- Qualifications: Experience in property management or project management is a plus; strong customer service skills are essential.
- Other info: A clean driver's license is required; knowledge of local areas is advantageous.
The predicted salary is between 23000 - 32200 £ per year.
Basic Salary from £23,000 (depending on experience). Full Time – Monday – Friday 9am-5pm plus alternate Saturdays 9am-1:30pm (time off in lieu on any week a Saturday is worked) (35 hours a week).
OUR MISSION To change public perception of the high street agent.
OUR VISION To be recognised as the leading agent in Swansea, Mumbles and Gower for clients that value quality customer service. After all... Property is Personal!
Belvoir are looking for an experienced Property Manager to join our team and help assist in the management of our portfolio of fully managed properties. The ideal candidate must be self-motivated and customer service orientated. Experience in this role would be advantageous, but we will consider candidates with a background in project management and other types of property management. Essential qualities include a positive, can-do attitude, the ability to work in a fast-paced environment, organisation skills, and the capability to deal with a wide range of people and clients. We believe in a good work/life balance for our team; for this reason, our standard full-time hours are less than most of our competitors, at 35 hours per week.
Job Description
- Coordinating and helping to prepare properties for rental;
- Setting up tenancies and arranging safety certificates, coordinating certificate renewals;
- The preparation and signing of documents prior to move in;
- Managing the day-to-day maintenance and repairs at a portfolio of properties;
- Liaising with landlords, contract-holders, contractors, and building management companies as appropriate;
- Carrying out property visits, producing reports, and communicating findings with landlords and contract-holders;
- Managing any changes to contracts and serving legal notices;
- Coordinating contract-holder (tenant) move outs and deposit returns;
- General administration within the office;
- Dealing with new business effectively including walk-ins, telephone, and email enquiries;
- Utilities & Key Management.
We are looking for someone who is:
- Polite and professional;
- Eager to go above and beyond to offer excellent customer service;
- Positive ‘can do’ attitude;
- Efficient, with the ability to work to deadlines and on multiple tasks at one time;
- Very well organized with an eye for detail;
- Excellent negotiation and problem-solving skills;
- Experience in dealing with a range of clients/customers is essential;
- Experience working in an office environment or administration is advantageous;
- Experience in property management/lettings is advantageous;
- Experienced in any of the following would be advantageous - SME Professional, FixFlo, Inventory Hive;
- A good knowledge of Swansea, Mumbles, and Gower would be advantageous;
- A good understanding of property repairs and maintenance would be very useful;
- A clean and valid Driver’s License is essential.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Management
Property Manager employer: Belvoir Swansea, Mumbles & Sketty
Contact Detail:
Belvoir Swansea, Mumbles & Sketty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Swansea, Mumbles, and Gower. Understanding the area will not only help you in interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. Since the role emphasises excellent customer service, consider role-playing scenarios or reviewing common customer service challenges in property management to prepare for potential interview questions.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. Think of specific examples from your past experiences that demonstrate your ability to handle a fast-paced environment effectively.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or related fields. Emphasise skills such as customer service, organisation, and problem-solving that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage properties and provide excellent customer service.
Highlight Relevant Skills: In your application, focus on essential qualities mentioned in the job description, such as a positive attitude, efficiency, and negotiation skills. Use examples from your past work to illustrate these traits.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Property Manager.
How to prepare for a job interview at Belvoir Swansea, Mumbles & Sketty
✨Showcase Your Customer Service Skills
As a Property Manager, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to the company's mission of changing public perception.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks simultaneously. During the interview, discuss your methods for staying organised and prioritising tasks. You might mention tools or techniques you use to keep track of deadlines and responsibilities.
✨Familiarise Yourself with Local Knowledge
Having a good understanding of Swansea, Mumbles, and Gower is advantageous. Research the area and be ready to discuss local property trends or challenges. This shows your genuine interest in the role and the community.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you've had to resolve conflicts or manage difficult situations. Practising these responses can help you feel more confident during the interview.