At a Glance
- Tasks: Support the lettings process and provide excellent customer service to prospective tenants.
- Company: A well-established estate agency focused on professionalism and customer satisfaction.
- Benefits: Join a supportive team with opportunities for career development in the property industry.
- Other info: Dynamic role with a mix of administration and customer interaction in a fast-paced environment.
- Why this job: Engage with clients and make a real impact in helping people find their next home.
- Qualifications: Strong organisational skills and excellent communication abilities; lettings experience is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Are you an organised administrator who enjoys delivering excellent customer service and keeping processes running smoothly? Do you have strong communication skills and, ideally, experience within the lettings sector? We are a customer-focused estate agency committed to helping people find their next home. We are looking for a Lettings Administrator to join our friendly and professional team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and would like to build their career within the property industry.
The role
As a Lettings Administrator, you will play an important part in supporting the lettings process from initial enquiry through to tenancy completion. You will be the first point of contact for prospective tenants, providing a positive experience while ensuring all administrative tasks are completed accurately and efficiently. This role offers a varied workload, combining customer interaction, property administration and marketing support.
Key Responsibilities
- Act as the primary point of contact for prospective tenants searching for a new home.
- Respond to enquiries professionally and provide a high standard of customer service.
- Arrange and conduct property viewings.
- Provide accurate and detailed information about available properties.
- Prepare offers, tenancy agreements and associated documentation.
- Maintain accurate records and complete routine administrative tasks.
- Support the marketing of properties through online platforms and social media channels.
- Work closely with colleagues to ensure a smooth and efficient lettings process.
- Ensure all paperwork is completed correctly and within required timescales.
About our company
We are a well-established estate agency with a strong focus on customer service and professionalism. Our team works together to create a supportive environment where employees are encouraged to develop their skills and progress their careers.
The Benefits
- Supportive and welcoming team environment.
- Opportunity to develop a long-term career within the property industry.
- Varied and engaging role with a mix of administration and customer-facing duties.
- Ongoing exposure to all aspects of the lettings process.
- Professional working environment.
The person
To be successful in this role, you will have:
- Proven administrative experience with strong organisational skills.
- Previous experience within the lettings industry, ideally, although this is not essential.
- Excellent verbal and written communication skills.
- Confidence when dealing with clients and customers.
- The ability to work independently and as part of a team.
- A proactive approach and strong attention to detail.
- Good negotiation skills.
- The ability to manage multiple tasks in a busy environment.
- A valid UK driving licence.
What’s next
If you are looking for a rewarding opportunity within a professional estate agency and have the skills to succeed, we would be delighted to hear from you—apply today.
Lettings Administrator employer: Belvoir Group
Join our well-established estate agency in Shropshire, where we prioritise customer service and professionalism in a supportive team environment. As a Lettings Administrator, you will have the opportunity to develop your career within the property industry while enjoying a varied role that combines administration and customer interaction. We are committed to fostering employee growth and providing a professional working atmosphere that encourages collaboration and skill development.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the lettings sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and interest in our company.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Lettings Administrator, being organised is key! Make sure your application highlights your ability to keep things running smoothly. Share examples of how you've managed multiple tasks or projects in the past.
Communicate Clearly:Strong communication skills are a must for this role. When writing your application, be clear and concise. Use professional language but let your personality shine through—after all, we want to see the real you!
Tailor Your Experience:If you have experience in the lettings sector, make it front and centre! Even if you don’t, focus on relevant skills from previous roles that align with the responsibilities of a Lettings Administrator. We love seeing how your background fits with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Belvoir Group
✨Know Your Stuff
Before the interview, make sure you research the lettings sector and the company. Understand their values and what makes them stand out in customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your organisational skills and customer service excellence. Think of specific situations where you successfully managed multiple tasks or resolved client issues. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Makes Perfect
Rehearse common interview questions related to administration and customer service. You might be asked how you would handle a difficult tenant or how you prioritise tasks. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company's approach to customer service. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
