Healthcare Assistant in Shrewsbury

Belvidere Medical Practice are looking to recruit an experienced, enthusiastic, dynamic Healthcare Assistant to become part of our friendly and supportive nursing and wider clinical team. To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Main duties of the job

• ECG Recording
• Blood pressure monitoring
• Administer Flu, Pneumonia and B12 injections
• Assisting in minor surgery procedures
• CDM reviews – hypertension, diabetes
• New patient health checks
• Secondary to the above, duties may include other tasks as required in line with workload and staffing levels.

About us

Belvidere Medical Practice has evolved into a patient centred caring practice, based on the following values:

• The patient’s needs define the care they receive.
• Our systems and procedures will be designed to meet and support those needs.
• Our partners and staff show respect and compassion for patients.
• We provide a safe environment and systems to protect vulnerable patients.
• We provide regular training for staff and partners to ensure we are up to date and effective.
• We care for our patients and our staff.
• We provide equal services to all our patients without discrimination, based upon need.

Job responsibilities

The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient health checks
• Assist in the provision of both planned and opportunistic Health Promotion Programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, weight, BMI & record and action findings appropriately
• Undertake routine and 24-hour BP monitoring, following Practice Protocols
• Assist in the provision of wound care, dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics
• Undertake monthly stock checks and ordering
• Undertake venepuncture
• Carry out ear irrigation under the supervision of the practice nurse
• Record ECGs
• Undertake spirometry
• Ensure specimens are recorded and ready for onward transportation
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are cleaned routinely in accordance with extant guidance
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Secondary Responsibilities

In addition to the primary responsibilities, the healthcare assistant may be requested to:

• Participate in practice audit as directed by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.

Skills and knowledge

• Excellent communication skills (written and oral).
• Clear, polite telephone manner.
• Effective time management (Planning & Organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow clinical policy and procedure.

Other requirements

• Flexibility to work outside of core office hours.
• Occupational Health Clearance.
• Comply with mandatory vaccination requirements unless exempt.

Experience

• Experience of working in a healthcare setting.
• Experience of working with the general public.
• Experience of working in a primary care environment.
• Experience of wound care/suture removal.
• ECGs.
• Venepuncture.
• Chaperone procedure.
• New patient medicals.
• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure / in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Commitment to ongoing professional development.
• Punctual and committed to supporting the team effort.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.