At a Glance
- Tasks: Welcome guests, manage bookings, and conduct gym inductions while ensuring cleanliness.
- Company: Join a 4-star hotel with a vibrant health club and spa.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a dynamic team and help others achieve their fitness goals.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred.
The predicted salary is between 20000 - 25000 € per year.
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
- Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.
- Support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.
Is this the role for me?
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
- Excellent customer service & communication skills
- Ability to work under pressure and multi-task
- Strong attention to detail
Spa Opening Times: Monday - Friday, 10:00am – 18:00pm | Saturday, 9:00am – 18:00pm | Sunday, 9:00am – 17:00pm
Health Club Opening Times: Monday - Friday, 6:30am - 21:00pm | Saturday & Sunday, 7:30am - 19:30pm
Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Team Member in Grantham employer: Belton Woods
At Belton Woods Hotel, Spa & Golf Resort, we pride ourselves on fostering a vibrant work culture that prioritises outstanding guest service and employee well-being. With benefits such as a free health club membership, professional development support, and a commitment to diversity and inclusion, we offer our team members a rewarding environment where they can thrive and grow. Located in the picturesque Grantham, our resort provides a unique opportunity to work amidst stunning woodland and top-notch leisure facilities, making it an exceptional place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Team Member in Grantham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Belton Woods Hotel and The QHotels Collection. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show off your customer service skills! Since this role is all about providing outstanding guest service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your fitness knowledge! If you have a Personal Trainer or Fitness Instructor qualification, be prepared to discuss how you can use that to enhance the health club experience for members and guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The QHotels Collection.
We think you need these skills to ace Health Club Team Member in Grantham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing outstanding guest service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Health Club Team Member role. We love seeing genuine interest!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Belton Woods!
How to prepare for a job interview at Belton Woods
✨Know Your Stuff
Make sure you’re familiar with the health club's services and facilities. Brush up on your knowledge about gym inductions, membership sales, and the importance of cleanliness in a health club setting. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since outstanding guest service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure guests leave happy.
✨Demonstrate Team Spirit
This job requires working under pressure and multitasking, so be prepared to talk about your teamwork skills. Share instances where you collaborated effectively with others, especially in busy environments, to achieve common goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team maintains high standards of cleanliness. This shows your enthusiasm for the role and your commitment to continuous improvement.
